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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,239 Reviews
Call Service Center (630) 718-2860

1,239 Reviews of Bill Jacobs BMW - Service Center

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November 25, 2022

Steven Erazo was great. Had my car done at Bill Jacobs BMW and it was great experience. More

by rosa
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Rosa, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2022

Went to Bill Jacobs BMW to get my car serviced and worked with Steven Erazo - he was a great help! More

by jia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Jia, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Steven Erazo was amazing ! Went to get my car serviced and kept me informed every step of the way More

by brett
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Paul, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Brett, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Nick huerter did great. Nothing to complain about at all. My car is driving great. More

by Brookemittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Thank you to Mike Alwin for the great service provided each time I come in, I appreciate the advice on what my vehicle needs More

by jeffrey.alwin
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Nov 26, 2022 -

Bill Jacobs BMW responded

Hello Jeffrey, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

November 23, 2022

I went in to get my car serviced and had the pleasure of working with Steven Erazo. He was very nice and informative. More

by amy
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 24, 2022 -

Bill Jacobs BMW responded

Hi Amy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2022

Great service at the Dealership. It was a very busy day at the dealership. Yet, I was helped very quickly by Bill Earnest Client Advisor without any prior appointment in the after More

by 5LuBMW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Report | Print
Nov 23, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

November 20, 2022

Mike A gave me stellar service on my BMW. I love the service every time I come! More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Nov 23, 2022 -

Bill Jacobs BMW responded

Hello Morgan, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 19, 2022

Cary Hass and Mo Ali are my go to guys at this dealership. Always a simple straight forward process with these guys! Keep up the good work! More

by william.romans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi William, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to see you soon!

November 19, 2022

Donnie Kaegebein was very helpful in getting my car through the shop in a timely manner and was very communicative about the whole process. Would recommend you ask for him as your advisor. More

by aj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We look forward to your next visit! Take care!

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