1,238 Reviews of Bill Jacobs BMW - Service Center
Donnie is a God-send. Easy to relate to, gets the job done no questions asked, overall one of the best service advisors I have ever had hands down. Easy to relate to, gets the job done no questions asked, overall one of the best service advisors I have ever had hands down. More
Donnie Kaegebein was the most professional, knowledgeable, and gregarious Service Advisor I have ever had. His style of engagement with me as a customer creates an environment of safety and gen knowledgeable, and gregarious Service Advisor I have ever had. His style of engagement with me as a customer creates an environment of safety and genuineness regarding my every concern. He was on point and let me know he was there for me as the customer. I will be purchasing my next BMW from Donnie! He's the perfect balance between business and a feel at home. More
I was recently in the service department for my first service on my new X5 I worked with Donnie Kaegebein and I cannot say enough about him. very knowledgeable and I felt comfortable with what I was told service on my new X5 I worked with Donnie Kaegebein and I cannot say enough about him. very knowledgeable and I felt comfortable with what I was told my vehicle needs. I’m new to BMW so I was hesitant on how the service process works but Donnie walked me through everything to make it as seamless as possible.I’m am very comfortable going forward and will continue to work with Donnie for all my service needs. More
My service advisor Donnie K went above and beyond with my latest service. Being timely, polite and professional, I could not have asked for a better experience. I recommend anyone to buy their next vehicle latest service. Being timely, polite and professional, I could not have asked for a better experience. I recommend anyone to buy their next vehicle from Bill Jacobs dealerships, especially BMW. More