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Bill Jacobs MINI
Naperville, IL
680 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 680 reviews
July 06, 2021
Bill Jacabs Mini is easy to get to and very clean. We own 2 mini's and we would highly recommend using them. In the service department, we have worked with Mitchell Shefveland and Mike Witkowski. Both Mi 2 mini's and we would highly recommend using them. In the service department, we have worked with Mitchell Shefveland and Mike Witkowski. Both Mitch and Mike took excellent care of us and our cars. For sales, we also highly recommend Elgan Erastus. He is extremely friendly, knowledgeable and professional. More
by Kate & Derek
Employees Worked With
Mitchell Shefveland, Mike Witkowski, Elgan Erastus
July 03, 2021
Mitch Shefveland in service has always taken the best care of my Mini’s. He’s right on top of what needs to be done. I enjoy working with him. care of my Mini’s. He’s right on top of what needs to be done. I enjoy working with him. More
by kskundert
Employees Worked With
Mitch Shefveland, Rachel Luginsky
June 30, 2021
Mitchell Shefveland is great advisor to work with, he explain everything you need to know. I highly recommend this place if you want to get quality services explain everything you need to know. I highly recommend this place if you want to get quality services More
by Yi
Employees Worked With
Mitchell Shefveland
June 17, 2021
Bill Jacobs MINI sales and service are a pleasure to work with. They truly make owning a Mini and even more special experience. Big thank you to Mitch for seamless and friendly service appointments! with. They truly make owning a Mini and even more special experience. Big thank you to Mitch for seamless and friendly service appointments! More
by Astarz41
Employees Worked With
Mitch Shefveland
June 14, 2021
I am a first time MINI driver, Mitch was so great explaining exactly what to expect while I was there and even showed me how the service department does their inspections explaining exactly what to expect while I was there and even showed me how the service department does their inspections More
by Fduran1018
Employees Worked With
Mitchell Shefveland
June 14, 2021
Bill Jacobs Mini has been great 👍🏻 with all of my wants and needs with my Mini Cooper. Mitch had always been kind and courteous when I bring my car in for service. Highly recommend Bill Jacobs Mini if you and needs with my Mini Cooper. Mitch had always been kind and courteous when I bring my car in for service. Highly recommend Bill Jacobs Mini if you are looking for impeccable service and treatment More
by rv63
Employees Worked With
Mitch
June 01, 2021
Mike at mini was great. He serviced my car from start to finish, it was a very quick and pain free process. I can't recommend this dealership enough finish, it was a very quick and pain free process. I can't recommend this dealership enough More
by MariaurcidMurcid
Employees Worked With
Mike
