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Bill Jacobs MINI

Naperville, IL

5.0
674 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 674 reviews

April 21, 2020

Excellent Service Shout out to Service Advisor Mitch for the great service during my annual appointment! Taking my car to Bill Jacobs Mini is actually a pleasure becaus More

by ltmbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
March 24, 2020

Great service by Bill Jacobs Service representative, Mitch Shefveland, who follow up with details, cost, and convince to service my 2012 Mini convertible to get my new tires and oil changed. More

by msampill
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
March 23, 2020

Mitch is an outstanding service advisor. He is friendly, knowledgeable and very customer focus. I know my car will be well taken care of as long as Mitch has my car. I appreciate everything he has done to m More

by Gabrielle
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
February 28, 2020

Wonderful Experience I bought a previous owned vehicle from Bill Jacobs Mini. The salesman, Luca, was very helpful and knowledgeable. He made it a person experience from More

by capre13467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luca and Matt
June 17, 2019

Great Dealer Experience I wanted to thank everyone involved at Bill Jacobs BWM and MINI for our latest car experience. After a great lease of a 2016 BMW X1, we decided to mov More

by SamLiz19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Marina Magnabosco
January 26, 2019

Great place for mini’s Great mini dealership. Our service guy Dean is the best. He is super friendly and very helpful and knowledgeable. A top notch place to buy and repair More

by HusarKev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
December 29, 2018

Minis are the best!!! Aldo in the service department is by far the most honest person to help you with your Mini. If you ever need a great experience go visit Aldo. More

by GOOO Mini!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
October 07, 2018

Amazing experience! Everyone was extremely friendly and willing to help in anyway they could. I went in just to see what I needed to do to get into a mini. I was expectin More

by Revolcykl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
September 26, 2018

Wonderful service experience with Aldo Aldo answered all my questions professionally and easy to understand to make sure everything would be taken care of on time. Very happy with service p More

by TresC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
August 27, 2018

Used car Purchase Worked with Rachel, Ronnie and Jeremy and could not have had a more professional experience! Smooth and easy to understand, no selling!!! Great Job!! More

by Hodges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Jeremy and Rinnie
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