Bill Jacobs MINI

Wonderful Experience I bought a previous owned vehicle from Bill Jacobs Mini. The salesman, Luca, was very helpful and knowledgeable. He made it a person experience from I bought a previous owned vehicle from Bill Jacobs Mini. The salesman, Luca, was very helpful and knowledgeable. He made it a person experience from the moment I sent an email requesting information till I left with the car the following weekend. I wanted to thank Luca for not pressuring me into something I didn't want or could afford. Matt, the finance manager help give me peace of mind by making the warranty affordable. I would recommend this dealership to anyone. More

Great Dealer Experience I wanted to thank everyone involved at Bill Jacobs BWM and MINI for our latest car experience. After a great lease of a 2016 BMW X1, we decided to mov I wanted to thank everyone involved at Bill Jacobs BWM and MINI for our latest car experience. After a great lease of a 2016 BMW X1, we decided to move to the MINI Countryman. Given our superb relationship with Bill Jacobs Dealership, this made our decision very easy. They made the transition very easy for us with the great people that work there. More

Great place for mini’s Great mini dealership. Our service guy Dean is the best. He is super friendly and very helpful and knowledgeable. A top notch place to buy and repair Great mini dealership. Our service guy Dean is the best. He is super friendly and very helpful and knowledgeable. A top notch place to buy and repair your car. More

Minis are the best!!! Aldo in the service department is by far the most honest person to help you with your Mini. If you ever need a great experience go visit Aldo. Aldo in the service department is by far the most honest person to help you with your Mini. If you ever need a great experience go visit Aldo. More

Amazing experience! Everyone was extremely friendly and willing to help in anyway they could. I went in just to see what I needed to do to get into a mini. I was expectin Everyone was extremely friendly and willing to help in anyway they could. I went in just to see what I needed to do to get into a mini. I was expecting to have to save up more money or wait another year because the car I was in was only a year old, but they looked at my situation from every angle and went above and beyond to fine exactly what I was looking for. Within a week I was in my mini and I LOVE it! Thank you Bill Jacobs Mini!!! More

Wonderful service experience with Aldo Aldo answered all my questions professionally and easy to understand to make sure everything would be taken care of on time. Very happy with service p Aldo answered all my questions professionally and easy to understand to make sure everything would be taken care of on time. Very happy with service provided. More

Used car Purchase Worked with Rachel, Ronnie and Jeremy and could not have had a more professional experience! Smooth and easy to understand, no selling!!! Great Job!! Worked with Rachel, Ronnie and Jeremy and could not have had a more professional experience! Smooth and easy to understand, no selling!!! Great Job!!! Thanks More

Amazing as always! Best experience ever! Mitch went out of his way to make sure everything was taken care of. He got me a loaner car and kept me updated every step of t Best experience ever! Mitch went out of his way to make sure everything was taken care of. He got me a loaner car and kept me updated every step of the way! I love this dealership! Rachel in sales and Mitch in service are top notch! BIG shout out to service tech Will for the excellent job fixing my Clubman!!! More

Service department Great experience with Dean from service department; very accommodating and understanding of our concerns. Entire department very friendly and good qua Great experience with Dean from service department; very accommodating and understanding of our concerns. Entire department very friendly and good quality service provided; felt at ease. More

I was sold a lemon Aldo lied over and over again. He is the worst sales person. I purchased a used car that was supposedly inspected in good condition. Wrong! A month af Aldo lied over and over again. He is the worst sales person. I purchased a used car that was supposedly inspected in good condition. Wrong! A month after having the car things started going wrong took the car back Aldo just looked at me like i was dumb. So I said can you fix it he said no you don't want my guys looking at it they dont know anything about this car. Now i purchsed a 2 year warranty which was supposed to be be included with the price of the car but it was added to the price of the car instead. Now i had to take my car and warranty to a GMC where my car died and would not start or take a jump. This expensive warrenty only paid for the altanater which i had to pay &100 deductible for. All the other repairs were not covered under this $2500 warranty I'm paying for. All the while Aldo is acting as if he is upset and wants to help but he doesn't help at all. Ha asked us not to write a bad review. I spent $405 to get my car fixed that should have been inspected before we bought the car. Aldos excuse was he's not a mechanic. Never again will Igo back there More