Bill Jacobs MINI - Service Center

We were very impressed at the level of attention we received servicing our Mini that had been in storage for 7 years. Mitch, our service manager went way out of his way to answer our multiple calls wit received servicing our Mini that had been in storage for 7 years. Mitch, our service manager went way out of his way to answer our multiple calls with questions on what we should do as service items popped up after inspections and road testing. He took as much time as it needed to explain each item of service and make sure that all was done and ready by our pick up.deadline. Mitch treated us more like family than a customer, which I really appreciated, Thank you. More

Mitchell was super helpful in getting my car in on short notice and getting it ready for a long road trip. notice and getting it ready for a long road trip. More

This dealership is very customer friendly. Mitch is a great asset to this dealership. He is always very helpful and professional. It is where we don’t mind coming to get the car serviced. Mitch is a great asset to this dealership. He is always very helpful and professional. It is where we don’t mind coming to get the car serviced. More

Great service and very nice informative and knowledgeable staff members. I appreciated the briefing about my car engine. staff members. I appreciated the briefing about my car engine. More

Mitch is always helpful and never presses for any unnecessary add on services. He also keeps me on track with what is suggested for preventative measures. I appreciate his honesty when I make my ap unnecessary add on services. He also keeps me on track with what is suggested for preventative measures. I appreciate his honesty when I make my appointments. More

Mitch is the best. Always on time, communication is great and he is very thorough. Always on time, communication is great and he is very thorough. More

Mitch and his team went beyond to save my vehicle from the abyss, with patience, understanding and trustworthy advice. Car repairs can be more difficult and taxing on your soul than we can sometimes handl the abyss, with patience, understanding and trustworthy advice. Car repairs can be more difficult and taxing on your soul than we can sometimes handle. Mitch took one on one attention and I would highly recommend this dealership and the service department! More

My service advisor kept me well in the loop on status, next steps and timing. He went to bat for some warranty claims in addition to making sure I had a loaner. next steps and timing. He went to bat for some warranty claims in addition to making sure I had a loaner. More

The service Advisor, Mitch Shefveland was so accommodating and professional. Definitely in good hands here. accommodating and professional. Definitely in good hands here. More

Mitch was awesome. He thoroughly explains everything and makes his clients feel welcome every time. Highly recommend! He thoroughly explains everything and makes his clients feel welcome every time. Highly recommend! More