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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
583 Reviews

583 Reviews of Bill Jacobs MINI - Service Center

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February 27, 2024

Bill Jacobs Mini is does an excellent job when it comes to servicing my Mini. The process is complete and everyone makes sure your are completely informed and satisfied throughout. More

by pmklingberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elgan Erastus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch (service)
Mar 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 26, 2024

Service is always top notch. Mitch pays close attention to service which is needed presently and in the future. More

by kdcollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shevland
Feb 27, 2024 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 28, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2024

Mitch is our guy for any and ALL things MINI. Thanks ever so much, Mitch!! More

by vverhoven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Feb 27, 2024 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 28, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Thanks again for the recommendation, and have an amazing day!

February 26, 2024

Always easy to schedule service. I never have to wait to be helped. Service team is very professional. The best dealer service in my long experience and a part of the reason I boug More

by robertsonm0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Feb 27, 2024 -

Bill Jacobs MINI responded

Hi, thank you for taking the time to leave a review for us at Bill Jacobs MINI. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 28, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI Service Center!

February 22, 2024

The people were professional, service was fast and efficient. . A great experience.. I would recommend Bill Jacobs Mini. More

by KenneyKid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Shefveland
Feb 22, 2024 -

KenneyKid responded

We have a great experience with all Bill Jacobs personel. Keep up the great job.

February 20, 2024

Service at this dealership is a pleasure. The space is immaculate, the waiting area quiet with TV, snacks and bevs. The valet was friendly and professional. My service advisor, Mitch Shefvel More

by C Mc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Feb 24, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for your positive comments about MINI Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 24, 2024 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. If you have any further questions, please give us a call. We're always happy to help!

February 12, 2024

Mitchell Shefveland was super helpful for not only my service but for also helping my dad order a part for his car. Went above and beyond and was very kind. More

by a99diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Feb 13, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 31, 2024

Mitch was amazing! He was able to get my car in super quick and get it out fast too! Thanks Mitch! More

by Jkuefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch S
Feb 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!

Feb 02, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2024

Went in for my 1st car service appointment, and Mitch Shefveland was very helpful. Despite how busy it was, he was professional and assisted me in a timely manner. It went smoothly and I didn’t have to w More

by thaothao1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Jan 25, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2024

Had a great experience with Mitchell! He helped me in and out of an oil change extremely quickly and was polite and quick in everything he did. More

by Quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Jan 12, 2024 -

Bill Jacobs MINI responded

Hi Quinn, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

Jan 12, 2024 -

Bill Jacobs MINI responded

Hi Quinn, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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