
Bill Jacobs Volkswagen
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Fantastic Service as I would recommend anyone in need of honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process. honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process. More
Robert was very friendly and welcoming. This was my second purchase from this dealership and wouldn't go anywhere else for VW. Waiting for ID buzz! :-) second purchase from this dealership and wouldn't go anywhere else for VW. Waiting for ID buzz! :-) More
Our sales consultant, Robert Butts was great! He was extremely knowledgeable about all VW vehicles and walked us through a very easy process. We were considering the Tiguan and the Atlas Cross Sport. extremely knowledgeable about all VW vehicles and walked us through a very easy process. We were considering the Tiguan and the Atlas Cross Sport. After driving both vehicles, we new the Atlas Cross Sport was the one. My husband was pushing for the Tiguan for the smaller vehicle size. This is my vehicle and we have had the car for (2) days. Guess who has been driving it? My husband - He loves it. We told Rob where we needed to be on our monthly payments and he made it happen. I think this is our 3rd vehicle from your dealership. Very easy process Thank you! More
I Purchased a used vehicle at the dealer from Mr. Robert Butts. Very easy and fast. 100 percent professional dealership. Highly recommend !! See Robert he’s a fine young polite man Butts. Very easy and fast. 100 percent professional dealership. Highly recommend !! See Robert he’s a fine young polite man More
This has by far been one of the best car buying experiences i’ve had. Ray was great with making sure i felt welcomed & really gave an awesome background about the vehicle. I definitely recommend th experiences i’ve had. Ray was great with making sure i felt welcomed & really gave an awesome background about the vehicle. I definitely recommend this dealership for any new or used VW. More
Ray went above and beyond for us. I couldn’t have asked for a better experience. Such a kind guy. From the test drive to the credit check... he let kept us informed each step of the way. It didn’t feel lik for a better experience. Such a kind guy. From the test drive to the credit check... he let kept us informed each step of the way. It didn’t feel like more than a business transaction for him and I truly appreciate that. More
Thank you so much to Josh and Gerardo for their hard work and help in buying my Atlas. Josh went above and beyond to ensure I got exactly what I wanted. They are professional, courteous, and I’m very happy w and help in buying my Atlas. Josh went above and beyond to ensure I got exactly what I wanted. They are professional, courteous, and I’m very happy with my purchase. Thank you!! More
I had the pleasure of having Ray as my sales person. He was awesome to say the least, he had my Tiguan ready first thing Saturday morning. He went the through the entire purchase thoroughly and explained i was awesome to say the least, he had my Tiguan ready first thing Saturday morning. He went the through the entire purchase thoroughly and explained it all to me. He made the purchasing experience at Bill Jacobs VW so fast friendly, that I will be a returning customer. Thanks Ray for all your help More
We just purchased our first Volkswagen, and couldn’t be happier. Josh did an excellent job of finding the perfect SUV for us. He is very professional, personable, and was a pleasure to work with. xx worked happier. Josh did an excellent job of finding the perfect SUV for us. He is very professional, personable, and was a pleasure to work with. xx worked with us completing the paperwork, and Matt completed the financial end smoothly and flawless. Everything went perfectly, and we left feeling confident that we made the right decision. Excellent experience at this dealership and with this team. Jane & Jerry Cameron More