13 Volkswagen Dealers near 60540near 60540

This car buying purchase went way smoother than I - Cristian

This car buying purchase went way smoother than I expected which is a huge plus. I worked with David Hernandez on the vehicle purchase and have nothing but great things say about him and his level of service and communication I received from him. Hes great with open communication and kept me informed throughout the entire process from start to finish. Thank you, David!

Always friendly, polite, area clean, and team willing - cajunktn

Always friendly, polite, area clean, and team willing to assist as needed. This last visit had the longest waiting since I purchased my first Outback in 2012?

The customer service we received was excellent. - danynenasilva

The customer service we received was excellent. Fernando was honest and patient. He focused on helping us find the car we wanted while always being respectful of our budget.

John was amazing! - WHITLEY_NEYLAND

John was amazing! Very helpful and thorough with the whole entire process. He made sure I was aware of how the vehicle work before driving off, he basically held my hand through the whole process making sure I was satisfied. Even after he purchase he checked in to make sure there was no questions and or concerns unanswered. If I could I’d give him 20 stars, I will be passing along his business cards to family and friends.

Attentive and keep you know. - EVATFORD

Attentive and keep you know. He's very personable and professional. Glad to work with him.

I had an outstanding experience with Eryk Buczynski at - Izabela Matela

I had an outstanding experience with Eryk Buczynski at Castle Volkswagen of Schaumburg. From the moment I walked in, Eryk was incredibly welcoming, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He took the time to listen to my needs, answered all my questions with patience, and provided clear, transparent information about pricing, options, and financing. What stood out most was Eryk’s dedication to ensuring I felt comfortable and confident with my decision. He guided me through the features of the car, demonstrated how everything worked, and followed up afterward to make sure I was enjoying my new vehicle. The entire process was smooth, efficient, and stress-free. If you’re shopping for a new or used vehicle in the Schaumburg area, I highly recommend asking for Eryk. His professionalism, integrity, and customer-first approach truly set him apart. Castle Volkswagen of Schaumburg is fortunate to have him on the team. Thank you, Eryk, for a fantastic car-buying experience!

Sergio was amazing! - VYDIAGANGALOO

Sergio was amazing!!! Very thorough, listened carefully and didn't try to haggle me into anything I didn't want. He more than worked with me and my finances which I'm super grateful for and appreciative of his efforts. I will definitely recommend him and Castle Volkswagen to others moving forward.

Happy new year! - Wchuckw

Happy new year! Great end to a frustrating day. Larry Roesch VW was our third dealer of the day. Had been messaging with Jeanette Valentin and when I arrived she was there to immediately meet with me and show the three different models I was interested in. Jeanette was extremely helpful during the entire process. Long drive to the suburbs but thankful it was made. Big thanks to Jeanette and everyone at Larry Roesch VW who got us into our new VW Atlas.

I had a great experience at this Bill Jacobs dealership! - madison flondor

I had a great experience at this Bill Jacobs dealership! I highly recommend salesman, Marc Bernard!

Adnan was very informative and knowledgeable of - Josht

Adnan was very informative and knowledgeable of everything we looked at every time we’ve gotten a car at this dealership. We brought in a relative looking at a cpo and ended up driving home with not one but two atlas’ Highly recommend not only the sales end but the service department as well. We drive past our dealership daily and refuse to pull in. Tom and Joe in sales as well take time out of their day to ask us how we have been. Alan in service is by far the best mechanic I’ve ever met. Such a great asset to the team there in Elgin If you are looking for a new or cpo vw just skip the rest and head to the best

Scheduled an appoint to have the brakes replaced - Schmoe

Scheduled an appoint to have the brakes replaced (including a quote) and replace transmission fluid. They said it would be a couple hours next week. I come back in for the appointment, asked that they were indeed going to replace the rear brakes, they confirmed, and I waited. 3 hours later, they said the rear brakes needed to be replaced, would I like to wait the rest of the day or get a loaner. No, because I already planned around the time estimate they gave me when I said to replace the xxxx brakes. And also no, because they literally did not do the one, main thing I brought it in for, and was unambiguous about it needing that service. This is on top of a separate, major electrical issue they magically couldn't reproduce three separate times, and still won't fix, even with a TSB highlighting the exact issue and resolution. And yet, I can still get errors and dings right as I pull up, and right as I drive away. They even ignored the videos a passenger was able to capture. The staff has left me with the impression that they either don't have the interest in fixing the car, the ability to, or both. I wish I could say it was a one-off, but three times means those are habits, not simple accidents. If I were Wecks, I wouldn't want my name on that door. UPDATE: They apparently read these reviews, because after setting up an appointment to bring the car in for a recall issue related to the backup cameras (NHTSA 24V480000), I brought the car in the next morning, after getting the appointment confirmation text, handed my keys over, and was told to leave the building. When I set up the appointment, I said a loaner wasn't needed, I had the day off and wished to remain available in case there were other issues found. The response: they told me to leave the building because ownership didn't like my earlier review and they would call the police. I took my key back, took my phone out to record and confirm that it was ownerships decision that I was no longer a customer. Suspiciously, that they decided I was no longer a customer made itself known after I said the work needed was part of a recall. Not when I set up the appointment, walked in, provided my info, and handed over the keys.

I felt the need to write this review as a thank you to my - Debbiefayenowak

I felt the need to write this review as a thank you to my sales rep AARON He went beyond my expectations in all matters of my purchase of my 24 Atlas.. Hawk VW is blessed to have a representative AARON on staff With much appreciation Deb Nowak