An all-around positive experience purchasing a new VW at Bill Jacobs. I had visited three different VW dealerships and three Subaru dealerships in search of a new car (I've been driving Subarus for the last 15 years, having switched from VWs). At none of those dealerships did I encounter the professionalism and courtesy that Bill Jacobs exhibited. Given the limited availability of automobiles because a shortage of computer chips, Jacobs spent time looking for the exact car I wanted. There was never any pressure about settling for a different car or color that I didn't want. And above all, there was no hardline tactics taken by any manager to come in and butt into a conversation and pressure me to buy, even when I was still in the research phase. I gotta thank Gerardo, my salesman; Robert, a VW-guru who helped close the deal with the paperwork; and also PJ, in accounting.