Bill Jacobs Volkswagen
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This was the best experience we’ve ever had with a car dealer and buying a new car. dealer and buying a new car. More
Roger Mejdrich was wonderful to work with. I was not expecting to purchase a Tiguan, but working with Roger was comfortable and fun! What won us over was no pressure to buy, clear communicat I was not expecting to purchase a Tiguan, but working with Roger was comfortable and fun! What won us over was no pressure to buy, clear communication, and knowledge regarding the VW vehicles and services. I highly recommend working with Roger. More
Great dealership, lots of verity of used cars. Jim was great and showed us multiple cars in our price range. He answered all our questions and was great to work with. Will recommend! Jim was great and showed us multiple cars in our price range. He answered all our questions and was great to work with. Will recommend! More
Cesar did a great job with good communication up front. Great car. And service. Will be back Great car. And service. Will be back More
I went back to this dealership because of the great experience my parents had. This was my first time buying a car, and the staff (especially Selina) was so hopeful and made sure I was well informed ab experience my parents had. This was my first time buying a car, and the staff (especially Selina) was so hopeful and made sure I was well informed about everything. They really do take care of their customers and make sure they leave happy! More
Cesar Mendoza was a great help in our buy I highly recommend on your next vehicle recommend on your next vehicle More
Purchased a used car here recently, worked with Gerardo, awesome experience. No pressure, no back and forth, agreed on price and shook hands. awesome experience. No pressure, no back and forth, agreed on price and shook hands. More
We have purchased two cars now from Bill Jacobs. Both experienced has been great. We were lucky to be able to work with Ricardo this last time. He was amazing, he could answer any questions I had an Both experienced has been great. We were lucky to be able to work with Ricardo this last time. He was amazing, he could answer any questions I had and made sure to follow up. Even after a couple of weeks owning our new Atlas, he checked in to see how everything is going. 100% would use Ricardo again. More
They are the worst when it comes to servicing. They charged me $400 a week later after I picked up my car. There was nothing that was due when I picked up the car. Now they sent an invoice for $40 They charged me $400 a week later after I picked up my car. There was nothing that was due when I picked up the car. Now they sent an invoice for $400. Spoke to other dealer and they said bill Jacob's service advisors are known to do such nasty acts. Also stay away from Wesley. If you are going here, DO NOT go for him as your service advisor. Your calls won't be answered, he won't care about what's going on with your car. Gives you a really nasty attitude. It's simply the worst dealership I've ever been to. More