Bill Jacobs Volkswagen

I was in the midst of deciding to continue dealing with my Kia or trading it in for a used vehicle with another dealership. I was convinced and sold on a VW Tiguan. I didn’t want to settle for something I my Kia or trading it in for a used vehicle with another dealership. I was convinced and sold on a VW Tiguan. I didn’t want to settle for something I wasn’t completely satisfied with but also had a tight budget. I don’t think I’ve been happier with a new vehicle. Special thanks to Gerardo. I know this sale took a lot of time and energy. Even working well past the time you were expecting to leave. I really do appreciate it and the whole VW team in Naperville. Service was friendly and reasonable. I plan on returning in the coming years when I’m ready to upgrade to the atlas cross sport! Extremely satisfied. More

Dealer was quick and efficient. Staff was friendly and I purchased the exact vehicle I wanted and manager worked with me to get everything I wanted. purchased the exact vehicle I wanted and manager worked with me to get everything I wanted. More

Jose Juarez created the best car buying experience Because of Covid, Jose did a Video tour of vehicle, paperwork via FedEx. Pick up took less than 15 minutes. Jose was passionate and informative. Because of Covid, Jose did a Video tour of vehicle, paperwork via FedEx. Pick up took less than 15 minutes. Jose was passionate and informative. More

I had the pleasure of work with Josh Stoll. He was great to work with. He listened to everything I had to say and made sure I was comfortable every step of the way. I truly couldn’t be happier with my choic to work with. He listened to everything I had to say and made sure I was comfortable every step of the way. I truly couldn’t be happier with my choice. A huge thank you to all of the staff at Bill Jacobs More

Third Lease with Bill Jacobs VW This is my third vehicle leased through the dealership . . . and the third time is, as they say, a charm. Not that the other two times were bad; they This is my third vehicle leased through the dealership . . . and the third time is, as they say, a charm. Not that the other two times were bad; they weren't at all. But I'm grateful for the chance to work with Josh Stoll. He was super professional and extremely helpful and understand. Thanks so much, Josh. You're the best! More

repeat customer This last vehicle I purchased, during the quarantine, was extremely quick. Quick is what I want when getting out of one car and into a new one. This last vehicle I purchased, during the quarantine, was extremely quick. Quick is what I want when getting out of one car and into a new one. More

First time buyer I recently purchased a previously owned vehicle from Bill Jacob's Volkswagen. I really enjoyed my visit here. As a first time buyer, I was very nervou I recently purchased a previously owned vehicle from Bill Jacob's Volkswagen. I really enjoyed my visit here. As a first time buyer, I was very nervous; however, everyone was very friendly and helpful. Even during these uncertain times, everyone was understanding and willing to accommodate for my needs. More

Josh Stoll was great to work with. He understood what we wanted and made it happen. He knows the VW vehicles, friendly, knowledgable and Not pushy. I would highly recommend Josh Stoll and this dealership. wanted and made it happen. He knows the VW vehicles, friendly, knowledgable and Not pushy. I would highly recommend Josh Stoll and this dealership. More

I recently purchased a previously owned vehicle from Bill Jacob's Volkswagen. The sales associate was very courteus and helpful throughout the purchasing procedure. I was very pleased until i brought the car Jacob's Volkswagen. The sales associate was very courteus and helpful throughout the purchasing procedure. I was very pleased until i brought the car home and realized that i had no spare key and there is a scratch on the rear-end that was not there when i originally looked at the vehicle a week prior to purchasing it. When i contacted the sales associate about both things he stated that he could help me with neither. I feel like he brushed me off now that the sale went thru. This is not my first distasteful experience with this dealership. I would not recommend them. More

Paul our sales guy was amazing!! No pressure and very easy sale process! In times like this it good to see them go the extra step ! easy sale process! In times like this it good to see them go the extra step ! More