Back

Bill Jacobs Volkswagen

Naperville, IL

4.6
484 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
Contact Dealership

2211 Aurora Avenue

Naperville, IL

60540

Directions

By Type

Showing 484 reviews

January 19, 2013

Second time in 3 years I've worked with Ricardo and would recommend him to anyone in the market for a new VW. He is genuine and thorough. More

by alvinldaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo E
January 19, 2013

Thus far, I have received wonderful service through this dealership. The staff was kind and thorough. I did not feel pressured in an already "high stakes" situation. Thanks for the great work and keep it up More

by sanndeleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria, Jim (fiance), Kelly (test drive prior week) Jessica (investigated price through my friend via phone)
January 19, 2013

Working with Ricardo Echeverria to purchase my vehicle was great. Everything I wanted was attained and was simple. They are friendly are willing to work with so you are a satisfied customer. Will be going More

by Ericwulf6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
January 19, 2013

I looked at Vovo S60s AND bmw 325S as well. Also very good cars but sales staff were all about features and benefits and making money for themselves. Ricardo was a pleasure to work with and helped me ma More

by DavidShort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Eceverria
November 28, 2012

Purchasing a car from Ed Farshchi at Bill Jacobs was a very pleasant and professional experience. I can highly recommend dealing with Ed and would gladly work with him again. More

by JoeNabor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
November 24, 2012

I went in looking for a vehicle and Ed came along and was very friendly from the start and very funny. He has a nice sense of humor and answered all our questions thoroughly.I will definitely recommend this More

by Vastorga
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
November 20, 2012

The dealership had the exact used car I was looking for. They were able to get me the price on the car that I was shooting for. They were also able to get me the finance rate that I required. This was as sm More

by SAMcCartney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farschi
October 24, 2012

Ed was very professional and knowledgable with his approach in dealing with me. He was able to put a deal together that fit my needs and left me feeling satisfyed. More

by Steve Honn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
October 24, 2012

I called the dealership because I saw that they had a used Audi A8 for sale on Cars.com. My first contact was with Lauri Cavin. However, she was going on vacation, so she turned me over to Kelly Kuckelma More

by winglet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman, Dante, Lauri, Kris Tuchinskiy
October 20, 2012

I went into the dealership to look at the 2013 Tiguan. We looked around at 2 Tiguans, sat in the vehicle inside the dealership looked at all teh features, opened the back got in the back of the car, and stil More

by kliska
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
NONE
...
37
...