Bill Jacobs Volkswagen

Bryan has a lot of enthusism when talking about Volkswagens. I am 68 years old and I really enjoyed doing business with him (reminds me of my sons knoweldge of fine automobiles). He brings to the t Volkswagens. I am 68 years old and I really enjoyed doing business with him (reminds me of my sons knoweldge of fine automobiles). He brings to the table his knowledge and presents it in a simple straight forward manner. None of the fancy/highfluten pretense that salespersons at other dealers come across. He answered every question we had. The dealership stayed open (normal closing hour 9PM)until 9:45 PM for my wife and I finished the deal and he had to explain a few things for me to be able to safely drive home. More

What a car, my new CC !!! Ed made it possible, what a great experience. I will highly recommended Ed and Bill Jacobs. Thank You. I have been in the market for several months, working with your staff wa great experience. I will highly recommended Ed and Bill Jacobs. Thank You. I have been in the market for several months, working with your staff was incredible. Keep up the good work Ed and thank you for all the follow up. More

We were looking for a used car for my daughter who is in college. A reliable car at a fair price was the main priority. Ed Farshchi, our sales person was very helpful and sincere. We bought the car that he college. A reliable car at a fair price was the main priority. Ed Farshchi, our sales person was very helpful and sincere. We bought the car that he strongly recommended for its lower mileage, and reliablity. We are very happy with the car so far. Our experience with the Finance person Kris Tuchinskiy was also very pleasant. As a matter of fact everyone we met at Bill Jacobs Volkswagon Naperville were friendly and helpful. Shopping for a used car is more stressful than shopping for a new car as it is not only the price that we have to compare with other dealers. Ed was able to give us much confidence with going ahead with the purchase. More

We just bought 2 EOS Convertible's from Bryan and his attention to detail is phenomanal. I previously owned a passat and I am very happy with the brand and the service I was given. attention to detail is phenomanal. I previously owned a passat and I am very happy with the brand and the service I was given. More

Overall experience was beyond superior. Bryan helped me get a great trade in value for my 2010 Toyota Camry and a great deal on my 2012 Passat. I plan to do future business with Bill Jacobs based on my exp get a great trade in value for my 2010 Toyota Camry and a great deal on my 2012 Passat. I plan to do future business with Bill Jacobs based on my experience. More

The entire team at Bill Jacobs VW was courteous, straight forward, and considerate. I am often critical of service companies, but not here at Bill Jacobs. Worthy of special mention is Ed Farshchi, who was my forward, and considerate. I am often critical of service companies, but not here at Bill Jacobs. Worthy of special mention is Ed Farshchi, who was my salesperson. Ed is knowledgable, authentic, and responsive. More

Our sales advisor, Bryan Wiater, was patient, knowledgeable and helpful over the 3 week period we took to shop for a new car. Every question, concern, or detail was never to small for Bryan, an knowledgeable and helpful over the 3 week period we took to shop for a new car. Every question, concern, or detail was never to small for Bryan, and we had a lot of concerns. Having only owned Honda Automobiles, I had a lot of concerns. If Bryan is as good after the sale as he was before and during the sale, and this Jetta TDI, is reliable as I hope, he will have a loyal customer. You cannot ask more from a sales rep. Even the Sales Manager gave me a fair price. The finance rep, Kris Tuchinsky, was also helpful. Finally, Bryan has a great personality to work with. You will want to seek him out for your next VW purchase at Bill Jacobs. J. Jenkins More

Very pleased with all aspects of purchase, quick, easy,and priced right. All options where in place and review of systems by Bryan was spot on!Purchased two EOS exactly the same. Found in two differe easy,and priced right. All options where in place and review of systems by Bryan was spot on!Purchased two EOS exactly the same. Found in two different states and arrived as promised. More

After trying several other dealerships, I finally found one that was professional and gracious. Ed was extrememly helpful and answered my many questions. I walked out with a GTI that fit my needs and dre one that was professional and gracious. Ed was extrememly helpful and answered my many questions. I walked out with a GTI that fit my needs and dreams. The price was steeper than I anticipated, but the value was clearly worth it. Ed was exactly what I needed to help me understand the elements and option that previously baffled me. I look forward to continued business here! More

Excellent Service and post-sale support. They quickly worked to correct any issues with the used car I bought, to get it to a like-new condition. This included replacing the windshield and an ozone treat worked to correct any issues with the used car I bought, to get it to a like-new condition. This included replacing the windshield and an ozone treatment to remove the slight smoke odor I noticed while test-driving. The ozone treatment worked well. More