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Bill Jacobs Volkswagen

Naperville, IL

4.7
527 Reviews

2211 Aurora Avenue

Naperville, IL

60540

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Showing 527 reviews

August 22, 2024

Jim Jacobson reviewed the features we wanted and found a car that fit our needs. Thorough and thoughtful throughout the entire process. More

by 77jneely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
Aug 24, 2024 -

Bill Jacobs Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2024

Jim Jacobson was very helpful during the sales process. Clean vehicle at delivery from service. More

by jonathan.hutchison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
Aug 09, 2024 -

Bill Jacobs Volkswagen responded

Hello Jonathan, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Jim was amazing at helping me find my perfect car. I thoroughly enjoyed this experience that is typically pretty difficult. He took the time to get to know my wants and needs then found the exact car More

by Caiters25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
Aug 07, 2024 -

Bill Jacobs Volkswagen responded

Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2024

Dealership was easy to work with and efficient. Answered all questions in a way that was easy to understand. More

by Sschafferx3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen, Jim Jacobson
Aug 07, 2024 -

Bill Jacobs Volkswagen responded

Hi, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs Volkswagen!

July 21, 2024

This was the best experience we’ve ever had with a car dealer and buying a new car. More

by Karl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Heath, Selina Espinal
Jul 23, 2024 -

Bill Jacobs Volkswagen responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 01, 2024

Roger Mejdrich was wonderful to work with. I was not expecting to purchase a Tiguan, but working with Roger was comfortable and fun! What won us over was no pressure to buy, clear communicat More

by Will W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Mejdrich
Jul 03, 2024 -

Bill Jacobs Volkswagen responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

June 29, 2024

Great dealership, lots of verity of used cars. Jim was great and showed us multiple cars in our price range. He answered all our questions and was great to work with. Will recommend! More

by Tiffaniann02
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
Jul 01, 2024 -

Bill Jacobs Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 29, 2024

Cesar did a great job with good communication up front. Great car. And service. Will be back More

by Pimbus42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Mendoza
Jul 01, 2024 -

Bill Jacobs Volkswagen responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 26, 2024

I went back to this dealership because of the great experience my parents had. This was my first time buying a car, and the staff (especially Selina) was so hopeful and made sure I was well informed ab More

by gket
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selina, John DePierre
Jun 26, 2024 -

Bill Jacobs Volkswagen responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2024

Jim Jacobson was prompt, attentive, and put in the effort to make the price work. He was great to work with. More

by maxs007500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
Jun 26, 2024 -

Bill Jacobs Volkswagen responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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