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Bill Kay Buick GMC
Downers Grove, IL
1,347 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,347 reviews
Verified Customer
Helpful July 25, 2022
The manager Randell has very bad attitude . .castellated with removing the vens after financial company paid them. They tell lies of the down payment … .castellated with removing the vens after financial company paid them. They tell lies of the down payment … More
by Joanamarlen0215
July 22, 2022
Very pleased with my purchase! Luigi helped me find exactly what I was looking for! Took into consideration any concerns I had and helped me find a perfect vehicle for my family. W Luigi helped me find exactly what I was looking for! Took into consideration any concerns I had and helped me find a perfect vehicle for my family. Will definitely be back! Highly recommend Luigi! More
by Marcus
Employees Worked With
July 21, 2022
The salesman was not pushy and very knowledgeable about vehicle features. There were hidden fees regarding the anti-theft system and paint/interior protection plan that were only mentioned after agreeing vehicle features. There were hidden fees regarding the anti-theft system and paint/interior protection plan that were only mentioned after agreeing to a vehicle price. That aspect did not seem right. More
by CharlesAskonas
Employees Worked With
July 18, 2022
The Staff was very friendly and welcoming. I worked with Brandon and he listened to what my needs were and helped me pick out the best vehicle for my family I worked with Brandon and he listened to what my needs were and helped me pick out the best vehicle for my family More
by Diguidosylvia86
Employees Worked With
July 16, 2022
They’re attentive and very courteous. They have serviced my vehicle on several occasions and most of the time with passing results. This pass service attention was for a problem they had They have serviced my vehicle on several occasions and most of the time with passing results. This pass service attention was for a problem they had tried to repair before with less then good results. I had to bring it back and I’am afraid it’s still not fixed and I may have to bring it bac again. That’s the third time in ten months for the same problem More
by gmnazzarini
Employees Worked With
Brian Wilson, Victoria Delgado
