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Bill Kay Buick GMC
Downers Grove, IL
1,343 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,343 reviews
June 25, 2021
All employees at Bill Kay Buick are friendly, knowledgeable and eager to help you. Brian my service writer is excellent. Give good advice and knows the problem and how to fix it. knowledgeable and eager to help you. Brian my service writer is excellent. Give good advice and knows the problem and how to fix it. More
by thundseder
Verified CustomerEmployees Worked With
Chris Vitro, Dan Imundo, Brian Wilson, Kurt Krueger, Victoria Delgado
Helpful June 20, 2021
John Marcus was one of the best sales person I’ve work with in a long time very professional. Would give him 6 stars. Thank you John Marcus with in a long time very professional. Would give him 6 stars. Thank you John Marcus More
by norman.jr7666
Employees Worked With
Tyler Eubanks, John Marcus
June 16, 2021
Excellent service from John Marcus. He answered all of my questions and provided helpful suggestions to meet my car buying needs. Appreciated the no rush & no pressure to buy atmosphere. questions and provided helpful suggestions to meet my car buying needs. Appreciated the no rush & no pressure to buy atmosphere. More
by jimncar42
June 13, 2021
Arrived on time and was immediately checked in. Service was performed in the time predicted. Service Dept Staff was pleasant. Afterward, car was nice and clean. . was performed in the time predicted. Service Dept Staff was pleasant. Afterward, car was nice and clean. . More
by wjnystedt
Employees Worked With
Brian Wilson
June 09, 2021
The work was good, good customer service. I wish loyal customers would get some sort of loyalty discount for repairs over $500 though. Especially for service on cars over 7 yrs old. customers would get some sort of loyalty discount for repairs over $500 though. Especially for service on cars over 7 yrs old. More
by WHITTAKERED
Employees Worked With
Kurt Krueger
June 09, 2021
Getting checked in was easy and efficient, they were spot on with the expected wait time. I asked that my car be washed at the end and they did a terrible job of that. I went and got my car washed after I le on with the expected wait time. I asked that my car be washed at the end and they did a terrible job of that. I went and got my car washed after I left it was done so poorly. More
by ancojr
Employees Worked With
Brian Wilson, Victoria Delgado
June 08, 2021
I thought the customer service was outstanding they paid a good attention to detail on what my situation was and helped me make the right decision with regard to my car and how we should proceed a good attention to detail on what my situation was and helped me make the right decision with regard to my car and how we should proceed More
by bugmenot0
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
June 07, 2021
The dealership was easy to deal with and listened to my requests for a new car purchase. Everyone is busy but they always had time for my concerns. The Buick that I purchased is easy to look at and a pleas requests for a new car purchase. Everyone is busy but they always had time for my concerns. The Buick that I purchased is easy to look at and a pleasure to drive. I have purchased many cars and trucks from Bill Kay and have always had great service. More
by k.hagenb
Employees Worked With
Tyler Eubanks, John Marcus, Chris Vitro
June 02, 2021
Great service. We appreciated their desire to find out our car's problem and try to fix it. So far so good. Thank you so much! our car's problem and try to fix it. So far so good. Thank you so much! More
by donnagoodwyn
Employees Worked With
Brian Wilson, Kurt Krueger, Victoria Delgado
