Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was truly a smooth appointment! My salesperson was knowledgeable and thorough with the purchase process and integrity of the vehicle. We are highly satisfied with our purchase! knowledgeable and thorough with the purchase process and integrity of the vehicle. We are highly satisfied with our purchase! More
Brandon was very helpful in getting me exactly what I wanted, did rush or push me to get what I didn’t want! Amazing place! wanted, did rush or push me to get what I didn’t want! Amazing place! More
My sales person Brandon was exceptional courtesy, informative and professional . If he did not know the any too any question he would find out. Outstanding informative and professional . If he did not know the any too any question he would find out. Outstanding More
Service Department only - poor communication - finished the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add ons for service. More
So polite and respectful. Came over from different dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! More
Quick, courteous, professional service. No gimmicks or pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel ava pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel availability) More
Samantha in service went out of her way Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. S Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. She made the difference. More
Everyone was excellent, from the moment I made my appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, More
I was impressed by the professionalism from top to bottom particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. More
OIL CHANGE We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Geral We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Gerald and Marlene Fishman More