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Bill Kay Buick GMC
Downers Grove, IL
1,336 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,336 reviews
July 21, 2020
It was truly a smooth appointment! My salesperson was knowledgeable and thorough with the purchase process and integrity of the vehicle. We are highly satisfied with our purchase! knowledgeable and thorough with the purchase process and integrity of the vehicle. We are highly satisfied with our purchase! More
by deedeemcneil
Verified CustomerEmployees Worked With
John Marcus, Sevil Begolli
Helpful July 20, 2020
Brandon was very helpful in getting me exactly what I wanted, did rush or push me to get what I didn’t want! Amazing place! wanted, did rush or push me to get what I didn’t want! Amazing place! More
by monetkecia
July 18, 2020
My sales person Brandon was exceptional courtesy, informative and professional . If he did not know the any too any question he would find out. Outstanding informative and professional . If he did not know the any too any question he would find out. Outstanding More
by Deborah G.
July 17, 2020
Service Department only - poor communication - finished the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add ons for service. More
by BCARLISLE
Employees Worked With
Samantha
July 17, 2020
So polite and respectful. Came over from different dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! More
by CNURSEGO
Employees Worked With
Sam was great!
July 17, 2020
Quick, courteous, professional service. No gimmicks or pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel ava pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel availability) More
by tmquest4
Employees Worked With
Brian in service dept
July 15, 2020
Samantha in service went out of her way Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. S Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. She made the difference. More
by KBUDKA
Employees Worked With
Samantha
July 07, 2020
Everyone was excellent, from the moment I made my appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, More
by Ken Marshall
Employees Worked With
Chris Vitro
July 06, 2020
I was impressed by the professionalism from top to bottom particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. More
by Bill
Employees Worked With
Robert Jordan
July 02, 2020
OIL CHANGE We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Geral We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Gerald and Marlene Fishman More
by MARFISH
Employees Worked With
John Spellman
