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Bill Kay Buick GMC
Downers Grove, IL
1,336 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,336 reviews
June 25, 2020
Pleasant experience and I plan to exclusively use this dealership for all my Chevy Suburban needs moving forward. The service manager, Bob Jordan, has been courteous, professional, and done all in his cap dealership for all my Chevy Suburban needs moving forward. The service manager, Bob Jordan, has been courteous, professional, and done all in his capacity to handle and address all our concerns! More
by PVALDEZ530
Verified CustomerEmployees Worked With
Bob Jordan
Helpful June 24, 2020
Over the course of my most recent dealings - significant repair to my 2014 GMC Sierra Denali, Service Advisor Brian Wilson has provided exceptional feedback, has remained responsive and is an excellent repr repair to my 2014 GMC Sierra Denali, Service Advisor Brian Wilson has provided exceptional feedback, has remained responsive and is an excellent representative of the business. More
by caseybanningburke
Employees Worked With
Brian Wilson
June 24, 2020
The Service department is good about making convenient appointments and receiving your car in a timely manner. They are thorough and accurate in completing the job. The service department representative appointments and receiving your car in a timely manner. They are thorough and accurate in completing the job. The service department representatives are professional, courteous, and extremely helpful with their explanations and follow up. They keep you informed of the progress on your vehicle. More
by KSTABEL
Employees Worked With
Samantha
June 24, 2020
Bill Kay has always, and only, serviced my Encore.They are professional, pleasant, and reliable. I have recommended them often and will continue to do so. are professional, pleasant, and reliable. I have recommended them often and will continue to do so. More
by LINDAR.LYNCH
Employees Worked With
I don’t know.
June 24, 2020
Friendly people, good work...done when they said it would be. They were in the insurance companies network, so we didn’t have to deal with the payment hassles. Very satisfied! be. They were in the insurance companies network, so we didn’t have to deal with the payment hassles. Very satisfied! More
by jim
Employees Worked With
Chris Vitro
June 10, 2020
Great service!! Always professional and helpful!!!!!!!!! I would recommend their work to everyone!! Thanks for the help again and for the reliable service every time! I would recommend their work to everyone!! Thanks for the help again and for the reliable service every time! More
by amars333
Employees Worked With
Chris Vitro
June 10, 2020
My experience with Bill Kay GMC service was excellent. When I made my appointment they were able to service my vehicle the next day. They were very thorough with what needed to be fixed and what they reco When I made my appointment they were able to service my vehicle the next day. They were very thorough with what needed to be fixed and what they recommended to be fixed at a later date. Very satisfied More
by MZOMBO
Employees Worked With
Brian Wilson
June 09, 2020
Great staff excellent serviceBrian Wilson really took Great staff excellent service Brian Wilson really took care of any issues and answered all my questions Highly recommend this dealership for any se Great staff excellent service Brian Wilson really took care of any issues and answered all my questions Highly recommend this dealership for any service related items More
by Tim
Employees Worked With
Brian Wilson, service-Outstanding
