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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,344 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,344 reviews

May 18, 2020

They made sure to stay in touch with me through the whole process and made things very easy and smooth. I reccomend buying a vehicle from Roger he has great intentions and is a fun guy to work with. More

by lukelarson1993
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus, Sevil Begolli
May 21, 2020 -

Bill Kay Buick GMC responded

We cannot thank you enough for your wonderful review of Bill Kay Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 18, 2020

Good and nice people, everything was fast and the Good and nice people, everything was fast and the reception was very good. We appreciate everything you did for us . If any of my friends need a car More

by Abenas16
Recommend Dealer
Yes
Employees Worked With
May 20, 2020 -

Bill Kay Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 15, 2020

Quick, easy and great car. A a a a a a a a a a a a a a a a a a a a More

by knorton2
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger Nicklaus, Sevil Begolli, Tasha Yates
May 19, 2020 -

Bill Kay Buick GMC responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 13, 2020

car repair -difficulty in starting Very accommodating as I had an appt. the next day. While there, had a full inspection check (recommended) and numerous items addressed. Keith showed More

by SUZXSTITCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob (schedule appt,), Keith (service rep.))
May 15, 2020 -

Bill Kay Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Keith was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 11, 2020

Great experience Roger was great to work with. He was responsive and informative and allowed my the time and space to make my decision on a vehicle. he provided me w More

by mdthompson12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
May 13, 2020 -

Bill Kay Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Bill Kay Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 06, 2020

Excellent Very smooth transaction. Roger Nicklaus was a very personable and professional salesman. Quick to respond and always following up to make sure I was h More

by Andy
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus, Sevil Begolli, Tasha Yates, Jack Fan
May 07, 2020 -

Bill Kay Buick GMC responded

Andy, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 06, 2020

great people I called Roger to try to make a service appoint with the dent company. Roger got the ball rolling and Keith in service was awesome! The repair was don More

by nnasir2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
May 07, 2020 -

Bill Kay Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 03, 2020

My car and my wife’s car were damage in an accident. The dealership handled both cars very well. Also gave a loaner to use;which really helped us. Both cars were totally fixed well. People were very friendl More

by Shelly
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
May 04, 2020 -

Bill Kay Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 02, 2020

Top of the line service, we are very appreciative of the friendly and attentive staff. When we got there we were immediately greeted by staff who rapidly came out to assist. We were provided with multiple c More

by JuanMolina
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
May 04, 2020 -

Bill Kay Buick GMC responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 01, 2020

Service writer Keith is awesome!! Helped me on all my needs. I want to thank Roger in sales for pushing to get my truck fixed. Great job!! More

by Nasir Nasir
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
May 04, 2020 -

Bill Kay Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

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