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Bill Kay Honda
Bourbonnais, IL
1,562 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,562 reviews
January 16, 2019
Very quick and efficient service I was there to get my oil changed and every thing inspected. They brought some issues to my attention which is very helpful. I will keep coming back t I was there to get my oil changed and every thing inspected. They brought some issues to my attention which is very helpful. I will keep coming back to them! More
by crystaldragon99
Verified CustomerEmployees Worked With
Kathleen Omay
January 16, 2019
great prices clear for prices which are great compare to others perfect customer services answering questions, friendly with customer, communicating and replay fo clear for prices which are great compare to others perfect customer services answering questions, friendly with customer, communicating and replay for e -mail or text message in time More
by raghid54
Employees Worked With
January 14, 2019
Amazing! Great dealership to work with. Bert and Jeff made the entire process simple and easy. My wife loves her new van and we’re excited to make family memor Great dealership to work with. Bert and Jeff made the entire process simple and easy. My wife loves her new van and we’re excited to make family memories with it. More
by cbarger32
January 14, 2019
Recall appointment and small dent/ding removal. My car was in and out in the specified length of time (which was short in my opinion-around 2 hours for both services performed). Customer service wa My car was in and out in the specified length of time (which was short in my opinion-around 2 hours for both services performed). Customer service was fantastic as always and the experience was very positive. More
by cindya911
Employees Worked With
Alan Heimberger, Saul Whitaker, Kathleen Omay
January 14, 2019
Somehow my battery was drained while a new key was made. I paid $142 to get a replacement key made. While this seem high I understand that it is like a little computer with a chip in it. When I went to leave I paid $142 to get a replacement key made. While this seem high I understand that it is like a little computer with a chip in it. When I went to leave the car would not start. The service person jumped it and brought it back inside. She indicated that my battery power was low and that it probably needed a new battery which they could put in in about 15 minutes. This battery would not be covered by the warranty. I was in a bind as we needed to leave to go to Chicago for a play. I thought it was quite odd that the battery had shown no signs of issues even though it was quite cold that morning. I decided to take the car and see if the hour plus drive would recharge the battery. As it turns out it has been just fine and the only thing I can think of is that the battery was drained during the key copying process. Had I chosen to do what the service person recommended I would have been out a few hundred dollars for no reason. I should add that I asked for a loaner due to the time constraint I had and none were available. I think the key duplication process needs to be reviewed to see what demands this makes on the electrical system. Everyone was personable but had no answer for why my battery was suddenly drained other than to say the car is three years old. More
by Jim
Employees Worked With
Do not remember names
January 14, 2019
Awesome dealership. Up front. Clear no pressure deal. The transaction was very smooth and we are very pleased after buying our new Honda Civic Sport. Thanks to Joe B Up front. Clear no pressure deal. The transaction was very smooth and we are very pleased after buying our new Honda Civic Sport. Thanks to Joe Boie for his knowledge and experience with the product. We got a terrific price in this car. Steve b. More
by steve-bleyle
Employees Worked With
Joe Boie
January 12, 2019
Good service and good customer communication on what service is needed I was able to get a ride to work and a call when the job was completed definitely recommende and good customer communication on what service is needed I was able to get a ride to work and a call when the job was completed definitely recommended More
by cbearpaws
Employees Worked With
Alan Heimberger, Samuel Rios
January 12, 2019
Recall work,plus oil change, and tire rotation When I entered the service department I was greeted immediately and was written up for the things that I needed to have serviced. The service departme When I entered the service department I was greeted immediately and was written up for the things that I needed to have serviced. The service department employees were very helpful. More
by jerryl1045
Employees Worked With
Kathleen Omay, Samuel Rios
January 11, 2019
Honda Service I have been going to Bill Kay for almost 20 years and I’m always satisfied with the way they service my car. All the service people are always nice. I have been going to Bill Kay for almost 20 years and I’m always satisfied with the way they service my car. All the service people are always nice. More
by BEBBIE57
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
January 11, 2019
Was ok Had a recall done, was done promptly . Service advisor was there when we arrived. I only wished as other dealerships my vehicle was washed. It wasn't Had a recall done, was done promptly . Service advisor was there when we arrived. I only wished as other dealerships my vehicle was washed. It wasn't very disappointed. More
by TATERAX5
Employees Worked With
Kathleen Omay
