Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Oil Change Oil change was done on time and the staff was nice. Would recommend service department to my friends. Will continue service to my vehicle there. Oil change was done on time and the staff was nice. Would recommend service department to my friends. Will continue service to my vehicle there. More
Very good. Quick, good service. Friendly. Logan very knowledgeable. Keeps car in good working condition. Civic is 10 years old with approx. 200,000 miles. V Quick, good service. Friendly. Logan very knowledgeable. Keeps car in good working condition. Civic is 10 years old with approx. 200,000 miles. Very pleased with service. More
Love Bill KAY Honda Great people to do business with! They make you feel so at ease. Could not imagine dealing with anyone else. I have been buying cars there since 1997. Great people to do business with! They make you feel so at ease. Could not imagine dealing with anyone else. I have been buying cars there since 1997. Love them! More
Too expensive I had them check my AC because it wasn’t working properly. Said the checking was 158.00 and Sam explained why so much, so I thought ok, sounds like t I had them check my AC because it wasn’t working properly. Said the checking was 158.00 and Sam explained why so much, so I thought ok, sounds like they check & fix something for that price. Oh no, first my husband was furious I spent that kind of money for an AC check when Goodyear would do it for $10.00! I didn’t know it could be that cheap just to diagnose the problem. Long story short, it needs major things replaced in order to work ...very expensive for a 10 year old car and we had already paid for the AC to be fixed several years before! Sounds like s lemon problem with the crv AC. It’s not like we live Phoenix AZ where you use AC all year round. We live in the Midwest where you only use it a few months a year. It made my decision not to buy another Honda. More
Service Department I have always been pleased with this service department. Feel they are honest and hopefully only suggest the service/maintenance that is absolutely n I have always been pleased with this service department. Feel they are honest and hopefully only suggest the service/maintenance that is absolutely necessary. Owned Honda's since 2006 and have always been satisfied More
First Visit All went smoothly, starting with the on-line appointment scheduling. Once there, Sam Rios greeted us in a very friendly, professional manner. I aske All went smoothly, starting with the on-line appointment scheduling. Once there, Sam Rios greeted us in a very friendly, professional manner. I asked if a tire rotation could be added to the service, and he made that happen. All service was completed in a timely manner, which is always important. I also want to add that the service area was very clean and organized, unlike so many of the quick oil change places out there. It's good to know the service end of a car sale is valued. More
A Good Fit for me Bert said we price it at our lowest price. I noticed a lot of people asked for Bert while I was there. He is very good at multitasking. Bert said we price it at our lowest price. I noticed a lot of people asked for Bert while I was there. He is very good at multitasking. More
Service! I have had quite a few bad experiences, therefore, a lot of trust issues... I have been coming to Bill Kay since 2013...and have never been disappoin I have had quite a few bad experiences, therefore, a lot of trust issues... I have been coming to Bill Kay since 2013...and have never been disappointed...friendly...good communication...what they say is what they do... I appreciate honesty above all else... Sam always remembers me and I just feel good when he does...! More
Good, dependable, excellent service. I can always depend on these guys whenever I have something done on my vehicles whether oil changes or routine check ups. They always try to accommoda I can always depend on these guys whenever I have something done on my vehicles whether oil changes or routine check ups. They always try to accommodate me whenever I need service.. More
Excellent Service The technician, Al, was awesome as usual. He got us in right on time for our appointment. We did not have to wait long and everything went smoothly. The technician, Al, was awesome as usual. He got us in right on time for our appointment. We did not have to wait long and everything went smoothly. More




