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Bill Kay Honda

Bourbonnais, IL

4.7
1,562 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,562 reviews

April 29, 2021

The girls behind the counter where I paid for my oil change were rude and not polite at all! Kathleen was a true professional and is always nice to customers. More

by clarkerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Omay
Apr 30, 2021 -

Bill Kay Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best interaction with all of our employees here at Bill Kay Honda. Would you mind sending us a message so we can learn more about your visit?

April 28, 2021

Very considerate and no pressure sales folks. Our experience was very pleasant. Thank you! Great service, great folks. And we love the SUV we bought. More

by lmlanglois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Sales Manager and Jeff, Financial Manager
Apr 29, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new SUV!

April 28, 2021

Have been coming here for years and service is always good.I've bought three cars here.Will be back again and recommend to all my friends. More

by SANDCSCH73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember but was a very good man and explained everything
Apr 28, 2021 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

April 27, 2021

Sam is great to deal with! Everything went smooth. Got car done when promised. Car protectors were used. No problems at all! Would recommend Bill Kay Honda More

by peggysnodsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 27, 2021 -

Bill Kay Honda responded

Thank you so much, Peggy, for your kind words for our service department, and for taking the time to leave us this wonderful feedback!

April 27, 2021

Best auto buying experience ever. Thanks to all at Bill Kay Honda for the great job they did. I'd recommend them to anyone looking to buy a new Honda. More

by kiko101
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 26, 2021

Everyone was very nice, took way to long to get into the finance department to buy the vehicle. I was paying cash. Took 3 hours. More

by ghomberg61
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grigaliunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Vela
Apr 26, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda! We apologize for the finance wait and will work on shortening wait times in the future. We appreciate your business and hope to see you again soon!

April 26, 2021

Arrived at dealership got in and paper work done early.Work was well explained and finished in good time. Will definitely be back and highly recommend dealership to others More

by Ksene56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 26, 2021 -

Bill Kay Honda responded

Thanks for leaving us a review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out in a timely manner. Thank you for choosing Bill Kay Honda!

April 25, 2021

Quick to answer phones, always courteous and patient. Service department personnel always very professional, very helpful and knowledgeable. Being a senior, I feel one of their best attributes is the More

by mike-furrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

Mike, Thank you for taking the time to share your feedback with us. Kathleen and Samuel work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

April 24, 2021

My recent experience,as well as previous experiences with this dealership have always been positive . The Staff members provide exceptional service. Most recently, Kathleen and Sam. Thank You ! More

by WEWISCH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

We appreciate your business and Samuel and Kathleen look forward to serving you again soon!

April 23, 2021

Service department is very friendly and keep you informed of any issues. Great place to have service on your vehicle Very knowledgeable and offer options to you for service without pressure More

by RWB3777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Apr 25, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Samuel was able to help, and we hope to see you again!

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