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Bill Kay Honda
Bourbonnais, IL
1,567 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,567 reviews
March 23, 2021
Service is great and they are a pleasure to work with. Kathy and Sam are both professionals and very easy to talk to. I would recommend them to anyone. Kathy and Sam are both professionals and very easy to talk to. I would recommend them to anyone. More
by eas3rd1963
Verified CustomerEmployees Worked With
Kathleen Omay, Samuel Rios
March 23, 2021
Dealing with Bert was good. He’s a great salesman. I gave this dealership 1 star because one of the employees stole out of my vehicle while changing the tires this dealership 1 star because one of the employees stole out of my vehicle while changing the tires More
by neelywilliam1
Employees Worked With
March 20, 2021
Recall was fixed. Now another has been mentioned but no fixes for it as of yet. Waiting for a fix to this recall. Love my car. I hope this is the end of it. fixes for it as of yet. Waiting for a fix to this recall. Love my car. I hope this is the end of it. More
by FMSCHRINER67
Employees Worked With
Other Employees :
Dont know who worked on my vehicle. Spouse brought it in.
March 16, 2021
The service staff at Bill Kay ways make me feel appreciated and well respected. They are always attentive and pay close attention to the details appreciated and well respected. They are always attentive and pay close attention to the details More
by SHELDON-JONES
Employees Worked With
Kathleen Omay, Samuel Rios
March 11, 2021
Everything went well until I got home and reviewed the paperwork given to me. At check in I presented an email coupon for a $3 tire rotation and later discovered I was charged full price. I had to make an paperwork given to me. At check in I presented an email coupon for a $3 tire rotation and later discovered I was charged full price. I had to make another trip to the dealership to resolve the problem at which time I was given a refund. More
by cmvaughn4
Employees Worked With
Samuel Rios
March 10, 2021
Very friendly and informative! Fast service and explained what my 2018 CR-V Honda needed! Outstanding service by these two gentlemen! Thank you for professionalism! what my 2018 CR-V Honda needed! Outstanding service by these two gentlemen! Thank you for professionalism! More
by jjrie3
Employees Worked With
Michael Goodman and Josh
March 10, 2021
My daughter and son-in-law were absolutely right. They all made sure we were comfortable! Some dealerships walk right pass you. Very friendly! Thank you! all made sure we were comfortable! Some dealerships walk right pass you. Very friendly! Thank you! More
by garlock.deborah
Employees Worked With
March 10, 2021
Was handled with so much professionalism and as always professionalism with a smile. My CRV was ready earlier than expected and the work was done solidly.... So So happy with this dealership 👏👏 professionalism with a smile. My CRV was ready earlier than expected and the work was done solidly.... So So happy with this dealership 👏👏 More
by carguy62
March 10, 2021
Recommended to get new tires so Josh gave me great information so I could research. There was a good deal to save on mounting tires. The website was great in helping me see different quotes. I was not information so I could research. There was a good deal to save on mounting tires. The website was great in helping me see different quotes. I was not aware though that balancing tires was not included. That might be something to mention to customers as an additional charge. More
by CRV Honda’s
Employees Worked With
Josh Young
March 09, 2021
Excellent job on the vanSam was able to squeeze us in Excellent job on the van Sam was able to squeeze us in last minute even though they were busy. Took good care of us. Couldn’t be happier Excellent job on the van Sam was able to squeeze us in last minute even though they were busy. Took good care of us. Couldn’t be happier More
by wdowding
Employees Worked With
Kathleen Omay, Samuel Rios
