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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

November 03, 2020

I’ve been doing business with this dealership for 20 years. Always been satisfied. Very good work and standards. I only do any business or repairs at Bill Kay in Bourbonnais More

by DRUIZ1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Nov 04, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again!

November 01, 2020

Outstanding sales service with Bert Tvrz. Clearly concerned with providing customer what they need and providing thorough follow up. I happily purchased a new Honda Accord there. More

by ccheath54@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. I'm glad to hear that Bert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 30, 2020

For my first car buying experience I had Bert. Bert was very professional and did not make me feel uncomfortable about buying a vehicle. He was very up front, provided adequate details about the car I was More

by NickRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Bill Kay Honda responded

Thank you, Nick, for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2020

This was my first service experience here and it was a good one. The staff is very knowledgeable and courteous. They took my vehicle at my appointment time, and the waiting area is very comfortable. I More

by flashgordon171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure about the names except for Kathleen. Very nice staff though., Kathleen Omay, Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2020

The service department at Bill Kay Honda has provided consistently great service to me for years. I will continue to bring both my vehicles there. More

by richnelson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thank you so much, Rich, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

October 30, 2020

Excellent service,good communication. I have been a Bill Kay Honda owner for 18 years and will not go anywhere else for reliable service,completed on a timely basis. Very courteous, could not find a better More

by Redman2405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2020

I have never been disappointed with the service department. I have been treated kindly and my car has always felt better after a visit. Thanks More

by beaglen86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

October 30, 2020

Kathy was very nice and helped me out a lot and kept me updated on everything that was going on with my vehicle. Will recommend friends and family to come here. More

by iskatek3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Kathy here at Bill Kay Honda. We appreciate your business and hope to see you again soon!

October 26, 2020

The service department is very prompt with getting my car serviced. The cost of having my car serviced is also reasonable. Sam does a fantastic job. He is very kind, helpful, and polite as always. More

by Tonja_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Oct 26, 2020 -

Bill Kay Honda responded

Thank you, Tonja! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

October 26, 2020

Extremely courteous and helpful staff. The text message that allowed me to contact my technician was a nice touch. Waiting area was clean and comfortable. More

by laura003911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Oct 26, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you, Laura. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

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