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Bill Kay Honda

Bourbonnais, IL

4.0
1,577 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,577 reviews

November 17, 2020

All around good experience, very friendly and helpful. Joe was great to work with. I will be bringing my new CRV to this dealership for all my service. More

by carla.antonelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Boie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Bill Kay Honda responded

Carla. Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joe here at Bill Kay Honda. Congratulations on your new CRV!

November 14, 2020

Buying my new Pilot was a great experience! We live a few hours away and were able to communicate great with our salesman. Everything was pretty much ready when we showed up. Bert did a great job showing me More

by s.rediger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Bill Kay Honda responded

Hello, Here at Bill Kay Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your new Pilot! We are glad to hear you enjoyed your experience working with Bert, and it was a pleasure having you at the dealership. We appreciate your review!

November 06, 2020

Very happy with the serviceSam Rios always makes me feel Very happy with the service Sam Rios always makes me feel at home Explains everything that is being done to my vehicle and answers all my questions More

by marybessert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 07, 2020 -

Bill Kay Honda responded

Mary, thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear they delivered such a great experience!

November 06, 2020

They serviced my 2008 Pilot. They had to order parts. They received the parts, made the repairs earlier than I expected. Thanks Bill Kay Service. More

by G. Winkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Nov 07, 2020 -

Bill Kay Honda responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

November 06, 2020

We have gone to Bill Kay Honda for 25 years. Always good service and we trust them when buying a car. Bert has sold us 7 cars. Service department also makes you feel like they’re helping you and bein More

by RACEFANS8809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Nov 06, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team. We look forward to working with you again.

November 03, 2020

I was able to get an appointment very soon after I called. The staff was friendly and was very clear in their explanation of things. More

by cak612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Someone new in service. Don’t remember his name
Nov 04, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

November 03, 2020

I’ve been doing business with this dealership for 20 years. Always been satisfied. Very good work and standards. I only do any business or repairs at Bill Kay in Bourbonnais More

by DRUIZ1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Nov 04, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again!

November 01, 2020

Outstanding sales service with Bert Tvrz. Clearly concerned with providing customer what they need and providing thorough follow up. I happily purchased a new Honda Accord there. More

by ccheath54@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Bill Kay Honda responded

Thanks for your feedback on your recent visit to Bill Kay Honda. I'm glad to hear that Bert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 30, 2020

For my first car buying experience I had Bert. Bert was very professional and did not make me feel uncomfortable about buying a vehicle. He was very up front, provided adequate details about the car I was More

by NickRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Bill Kay Honda responded

Thank you, Nick, for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2020

Kathy was very nice and helped me out a lot and kept me updated on everything that was going on with my vehicle. Will recommend friends and family to come here. More

by iskatek3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Nov 01, 2020 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Kathy here at Bill Kay Honda. We appreciate your business and hope to see you again soon!

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