Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bill Kay Honda

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
Contact Dealership
View Awards

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

Showing 1,561 reviews

September 23, 2020

Good service department. Han an appointment and met me right away and done sooner than expected. The process and work explained well. Will go back for service again when needed. More

by yogi1413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Sep 23, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Samuel and our team. We're glad to hear we delivered such a great serivce experience!

September 22, 2020

Sam and the Bill Kay Honda staff are a pleasure to work with! Bill Kay Honda is where I have done business and will do business in the future! More

by alkanosky
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Sep 22, 2020 -

Bill Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

September 22, 2020

We were treated with respect by Bert and Steve. Our questions were answered fairly. It was a very good experience. Bert is a super salesman! More

by GW 86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in Finance
Report | Print
Sep 23, 2020 -

Bill Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bert and Steve met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

September 21, 2020

Went in for an quick service oil change and ended up getting a recommendation of $3000 in service needs. Never would have happened when Allan was there. More

by STEFFEK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Rios
Report | Print
Oct 09, 2020 -

Bill Kay Honda responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

September 20, 2020

Whenever I call to get an appointment for service they are prompt at getting me in. They are very friendly and courteous. Also very comfortable waiting area. More

by tms54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Report | Print
Sep 21, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 19, 2020

When my car needs service I call and speak to Sam Rios. He is a great communicator, very courteous, genuine and uses good judgement when I am concerned about aspects of my auto. All of the above make a gre More

by SHELLYLAVELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Sep 21, 2020 -

Bill Kay Honda responded

Thank you for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

September 17, 2020

Easy to schedule, easy to get car serviced. Amazing friendly and thorough staff. Sam Rios is excellent. What more needs to be said? I think nothing More

by croixb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Report | Print
Sep 18, 2020 -

Bill Kay Honda responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Sam here at Bill Kay Honda.

September 15, 2020

I've been going to Bill Kay Honda for 25 years. Not much more needs to be said. A+++. Burt, Alan and the rest of the team. More

by cmveld1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Report | Print
Sep 15, 2020 -

Bill Kay Honda responded

Thank you for your business and for this review. We're happy to hear Burt, Alan, and Kathleen were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 15, 2020

Always great service but this time techs left our vehicle greasy and disgusting outside and in - not happy about this however hopefully just a one time thing More

by DVAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Heimberger, Kathleen Omay
Report | Print
Oct 02, 2020 -

Bill Kay Honda responded

Hello, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this.

September 14, 2020

This is the 4th car Ed Hanahan has helped me purchase, and the service has been great. I have always had excellent service for maintenance also and know my car well cared for. More

by caroljohnson0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Report | Print
Sep 15, 2020 -

Bill Kay Honda responded

Carol, Thank you so much for your kind words regarding working with Ed, and for taking the time to leave us this wonderful feedback!

1
...
35
36
37
...
157