
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were runnin was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were running a bit behind, although the entire dept didnt seem busy at all. Vehicle ready 2:40. I thought car would have been washed as part of the visit. But not included. Overall I left feeling “Not sure they cared that I brought the car there for service”. More
Joe G. and Sam were both great. Thanks you so much for great customer service.We are very pleased with our car. Thanks Joe and Sam great customer service.We are very pleased with our car. Thanks Joe and Sam More
We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude! and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude! More
Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. Alw@ys Bill Kay out for the customers safety with NO pressure scare tactics to care for maintenance. Alw@ys Bill Kay More
We always go there because of the service. Al is really a great guy to work with. We have bought four Honda’s there and have been greatly satisfied. great guy to work with. We have bought four Honda’s there and have been greatly satisfied. More
Joe was great to work with. I went to look and end up buying a new car. Thank you Joe your the best. See Joe buying a new car. Thank you Joe your the best. See Joe More
I received friendly and courteous cv treatment by staff. Clean environment. I experienced great communication throughout the day as they worked on my vehicle. Final price matched the estimate. Clean environment. I experienced great communication throughout the day as they worked on my vehicle. Final price matched the estimate. More
I never have a problem when I bring my car in for service to Bill Kaye’s service dept. They are courteous, quick, pleasant to talk to, explain in detail the need to have specific work done. Waiting area is b to Bill Kaye’s service dept. They are courteous, quick, pleasant to talk to, explain in detail the need to have specific work done. Waiting area is bright, as well as comfortable socially acceptable distance seating. More
Maintenance minder schedule + moon roof calibration As always, my visit was very good and the service manager, Sam Rios was very knowledgeable in explaining anything I asked. I feel like my vehicle is i As always, my visit was very good and the service manager, Sam Rios was very knowledgeable in explaining anything I asked. I feel like my vehicle is in the best hands. More
Every one was so nice and explained precisely what was going on or what I needed ! My father bought cars from here and I will be back going on or what I needed ! My father bought cars from here and I will be back More