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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

July 15, 2020

I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were runnin More

by cj11559
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jul 16, 2020 -

Bill Kay Honda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we will share your comments with our team. Providing a positive experience is our top priority, therefore, please feel free to reach out to management at your earliest convenience if you would like to discuss your visit in greater detail and clear up any issues we can.

July 15, 2020

Joe G. and Sam were both great. Thanks you so much for great customer service.We are very pleased with our car. Thanks Joe and Sam More

by Bag815
Recommend Dealer
Yes
Employees Worked With
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Jul 16, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

July 12, 2020

We are certainly more than pleased with your Service Dept and the folks who work there!! Always(!) Excellent Service . I appreciate the cordial way in greeted when I call! Never an attitude! More

by hitchcockcharles
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Jul 13, 2020 -

Bill Kay Honda responded

Hello, Thanks for sharing your thoughts about your experience with Bill Kay Honda service department. We appreciate your business and hope to see you again soon!

July 12, 2020

Excellent customer service! Beyond the basics. Looking out for the customers safety with NO pressure scare tactics to care for maintenance. Alw@ys Bill Kay More

by NorgaardCleaningServices
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Jul 13, 2020 -

Bill Kay Honda responded

Hello, Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 10, 2020

We always go there because of the service. Al is really a great guy to work with. We have bought four Honda’s there and have been greatly satisfied. More

by Marie Paraday
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jul 11, 2020 -

Bill Kay Honda responded

Thank you for your very kind review, Marie! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

July 09, 2020

Joe was great to work with. I went to look and end up buying a new car. Thank you Joe your the best. See Joe More

by Bag815
Recommend Dealer
Yes
Employees Worked With
Joseph Grzelak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Jul 09, 2020 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Joe here at Bill Kay Honda. We appreciate your business and hope to see you again soon!

July 09, 2020

I received friendly and courteous cv treatment by staff. Clean environment. I experienced great communication throughout the day as they worked on my vehicle. Final price matched the estimate. More

by SDOCKEM
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 09, 2020 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

July 09, 2020

I never have a problem when I bring my car in for service to Bill Kaye’s service dept. They are courteous, quick, pleasant to talk to, explain in detail the need to have specific work done. Waiting area is b More

by CDWELCH1
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 10, 2020 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 09, 2020

Maintenance minder schedule + moon roof calibration As always, my visit was very good and the service manager, Sam Rios was very knowledgeable in explaining anything I asked. I feel like my vehicle is i More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 10, 2020 -

Bill Kay Honda responded

Thank you for your review and kind words for Sam! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 07, 2020

Every one was so nice and explained precisely what was going on or what I needed ! My father bought cars from here and I will be back More

by mariannegaynor
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Jul 07, 2020 -

Bill Kay Honda responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

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