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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

July 04, 2020

Everything about this experience was great! Friendly, no pressure and a great product. I’m so happy to own my first Honda!! I would recommend Bill Kay Honda and I’ll be back for another purchase in the futu More

by rosedesign
Recommend Dealer
Yes
Employees Worked With
Joe Boie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Bill Kay Honda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

July 03, 2020

I’ve purchased new and currently have a 2008 and 2019 EX-L PILOT WHICH I love. The service of these vehicles has been great and professional in all aspects. More

by WESTERGAARDD
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay
Jul 06, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

July 02, 2020

The service manager and his staff were highly professional, gracious and capable. What a wonderful , comfortable, fair dealership; it’s a bit far from my home but I plan to make it my Honda Cente More

by truwallace@icloud.com
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Jul 03, 2020 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2020

I am always able to get an appointment for any of my vehicle needs From the minute I walk in I get treated with kindness and respect The work on my vehicle had always done in a timely manner and neve More

by marybessert
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Jul 01, 2020 -

Bill Kay Honda responded

Thank you, Mary, for taking the time to share your thoughts on working with our team. We're glad to hear Sam delivered such a great experience!

July 01, 2020

The employees were great to greet us and help to have our vehicle fixed. We were traveling and it was fast service for us. Highly recommended More

by BEV.THOMPSON61
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jul 03, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We were happy to help and wish you safe travels!

June 30, 2020

Good integrity and customer service, but Honda's products are suspect. 13 year old Odyssey with 98K and engine issues? Bad engine coils at 75k? Not happy with this vehicle. Last thing I thought I would have More

by denpeters
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Samuel Rios
Jul 01, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 30, 2020

Very professional shop I have been coming to this shop since I bought my car here. Last week I had a tiny issue when I brought it in for an oil change and tire rotation. Thr More

by JMSTANKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Samuel Rios
Jul 01, 2020 -

Bill Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

June 29, 2020

excellent always very kind and thorough and helpful. I know iIcan count on them to always help me with our two Hondas: the Crosstour(2013) and the Civic(2016). More

by rca1445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 30, 2020 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

June 29, 2020

The service department always provides excellent service. They take the time to explain the options to correct immediate issues as well as make recommendations for preventative maintenance without pressure. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jul 01, 2020 -

Bill Kay Honda responded

We appreciate your business, Nick, and our team looks forward to serving you again soon!

June 29, 2020

The staff at Biil Kay are very friendly and helpful. They explain what they have done and what they find. They also give you papers which show exactly what they had talked about. More

by margaret606
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jul 01, 2020 -

Bill Kay Honda responded

Thank you, Margaret, for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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