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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

January 23, 2020

I had a great experience with Bert he helped me when I didn’t think anyone could! I love my new CRV and with the lease I am saving money and have a great ride! More

by sheriswisher
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Bill Kay Honda responded

Sheri, It's great to hear that Bert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new CRV and thanks again for choosing our dealership! Bill Kay Honda Team

January 23, 2020

it was great I have been buying cars and using the service center for many years and have been comploetely safisfied. Everyone is very friendly and helpful. Wi More

by rkmilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Omay, Samuel Rios
Jan 23, 2020 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda. Bill Kay Honda Team

January 22, 2020

Alan is the best I have been coming to Bill Kay over twenty-five years. The service is just as good as it was when I started. Alan has been my go to man from day one More

by SANDERKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jan 22, 2020 -

Bill Kay Honda responded

It's fantastic to hear that Alan provided you with great customer service that you expect while your vehicle was in our service department! We truly appreciate the opportunity to do business with you for many more years. Thanks for choosing Bill Kay Honda! Bill Kay Honda Team

January 18, 2020

I stopped in with a problem and they got me in right away I live about 20 miles from anything, including this dealership. I was "in town" and experiencing a noise when I tried to start my car. I thought I kn More

by LYNDA_MARTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jan 18, 2020 -

Bill Kay Honda responded

Thank you, Lynda, for your business and for this review. We're happy to hear that our team, especially Kathleen, was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2020

Thank you to AJ and Kathy for making my experience superb. AJ was super knowledgeable and patient with any and all of my crazy questions. Will def be back! More

by wetzmega1305
Recommend Dealer
Yes
Employees Worked With
AJ , Alan Heimberger, Kathleen Omay
Jan 17, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda! We're always happy to hear that AJ and Kathy provided you with a great experience Come back soon if there's anything else that our team can assist you with! Bill Kay Honda Team

January 14, 2020

Even though I live closer to other Honda dealers, I always travel the extra distance to buy my Honda at Bill Kay. I just bought a new minivan and , as always, the process was no pressure and low stress More

by April A
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Bill Kay Honda responded

April, Thank you for choosing Bill Kay Honda! We're always happy to help in any way possible. Come back soon if there's anything else that Bert or our team can assist you with! Bill Kay Honda Team

January 13, 2020

Excellent customer service and great work. They fixed every problem that I had with my Chevy Traverse and they did it timely and reasonably. I recommend this dealer for working at a high standard. More

by Instantsuccess1
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Jan 13, 2020 -

Bill Kay Honda responded

Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope you enjoy your Traverse and that we'll see you again!

January 12, 2020

We bought our van from Bill Kay even though we live closer to another Honda dealership and continue to drive to Bill Kay for service needs because of the consistently high level of support we receive f More

by youngn01
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jan 12, 2020 -

Bill Kay Honda responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Bill Kay Hinda Team

January 11, 2020

Brought my Mazda in for an oil change without an appointment. Service dept was quick to get my car in. Oil changed and tires rotated for a very reasonable price More

by carolpatton62
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger, Kathleen Omay
Jan 12, 2020 -

Bill Kay Honda responded

Carol, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Regards, Bill Kay Honda Team

January 11, 2020

Always have great service! At all visits I have had everyone is very informative, pleasant and has great customer service. Waiting area is also very nice. More

by KEVJAJCT
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jan 12, 2020 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Bill Kay Honda Team

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