Bill Kay Honda

Excellent service as expected Sam is always professional and so gracious. He is careful of my concerns and delivers top rate service each time. He is the reason I return each time Sam is always professional and so gracious. He is careful of my concerns and delivers top rate service each time. He is the reason I return each time. More

New battery Was nice to have.prompt service. And really.happy to have.my car washed also!! Thought I might have to wait longer since it was a weekend. Very nic Was nice to have.prompt service. And really.happy to have.my car washed also!! Thought I might have to wait longer since it was a weekend. Very nice to be taken care of. More

Very patience and answered all our questions Bert Tvrz was the person who helped me pick my car and purchase. Both sales and billing representatives were very helpful, patient and although it was Bert Tvrz was the person who helped me pick my car and purchase. Both sales and billing representatives were very helpful, patient and although it was end of the day, they were not rushing us out and took all time to answer all of our questions in detail and sufficiently. This is my first great experience with buying cars as previously I have couple of representatives those would be either rushing out to make more sales and pay no attention to clarify the concerns or they keep selling you some stuff that I don't require. More

Very good I have always been pleased with everything I have had done at Bill Kay Honda. They are friendly and helpful. They are the only ones that I take my C I have always been pleased with everything I have had done at Bill Kay Honda. They are friendly and helpful. They are the only ones that I take my CRV to. More

Excellent service. Professional staff like Sam. Comfortable Continue- comfortable waiting area. Suggest more variety of reading materials ex. Pamphets newspapers .more variety of snacks. Fast cashier service. H Continue- comfortable waiting area. Suggest more variety of reading materials ex. Pamphets newspapers .more variety of snacks. Fast cashier service. How about a Honda holiday handy calendar? More

Excellent Service Center Always informative and listens to your concerns. Sam Rios keeps you informed on the progress of repairs and costs. Rental car provided for extended Always informative and listens to your concerns. Sam Rios keeps you informed on the progress of repairs and costs. Rental car provided for extended repairs. Really nice people to work with. More

Best place, best deals, best people! I received exceptional service at Bill Kay Honda. If you go there, ask for Bert. You will not be disappointed. You will feel respected and be fully informed be exceptional service at Bill Kay Honda. If you go there, ask for Bert. You will not be disappointed. You will feel respected and be fully informed before and after your purchase. More

Good dealership but the manager is not an asset My salesman, Bert Tvrz was wonderful and very helpful. The service guy, Sam is fantastic. However, the shady way that the manager forced the anti-th My salesman, Bert Tvrz was wonderful and very helpful. The service guy, Sam is fantastic. However, the shady way that the manager forced the anti-theft charge on me was enough to ruin my impression of this dealership. We buy a lot of vehicles through our business, and I did not appreciate his tactics nor his personality. Would probably not purchase here again because of him. More

Best customer service ever! Always friendly knowledgeable and prompt could'nt ask for better service every single time I've been and it's hard to find good customer service these Always friendly knowledgeable and prompt could'nt ask for better service every single time I've been and it's hard to find good customer service these days. Very much appreciated! More

Blame and misinformation When trying to get an oil change, was told on a Saturday they were done for the day at 5pm but when I called was told they were done taking oil change When trying to get an oil change, was told on a Saturday they were done for the day at 5pm but when I called was told they were done taking oil changes and it was 315pm. So I was told Monday was first come first serve. Monday, husband took car at 3pm and he was told they had no time to do oil change should've made appointment. Next available appointment was now Wednesday. Took car at 215pm for 230pm appt Wednesday and didn't get done til 4pm. Left shop, heard a mouse, took car back and was told they couldn't hear the noise, must be something else, wasn't there fault. Mechanic said it looked like tore was bent they couldn't do anything, mind you the noise wasn't there when we took car in. So they moved the tires back to position before rotation and said that's all they could do. Inconvenient, and very disappointing More