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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

September 18, 2019

Passport purchase review I had a great buying experience with Gino. Gino was professional, knowledgeable, and easy to work with. He listened to what I was looking for, and hel More

by tom-norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Patrevito
Sep 18, 2019 -

Bill Kay Honda responded

We are very pleased to hear that your experience with Gino was such a positive one. We really appreciate you being a loyal customer and helping to share the word about us. Enjoy your new SUV and don't hesitate to reach out if we can be of any further assistance.

September 16, 2019

The absolute best! Instead of visiting the Honda dealer that is a block from my office, I prefer to travel 50 miles to Bill Kay. They are simply the best... always looki More

by ORBERTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger, Kathleen Omay, Samuel Rios
Sep 16, 2019 -

Bill Kay Honda responded

Thank you so much for your loyalty and recommendation. We know you have a choice and appreciate you choosing Bill Kay Honda for sales and service.

September 16, 2019

Service Good service, Good price Sam quoted a price and stuck with the price. There were no surprises, and no extra cost. It was a good experience for my wif More

by troylogic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Sep 16, 2019 -

Bill Kay Honda responded

Thanks for taking the time to leave a review, we really appreciate your feedback! It's great to know that Sam provided you with such a positive service experience. We hope you will return to Bill Kay Honda for all your future automotive needs!

September 12, 2019

Great Service Had a tire going down your crew was able to fit me in in a timely manner and gave me a ride to and from home so I could get things done at home. More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Leathers, Alan Heimberger
Sep 13, 2019 -

Bill Kay Honda responded

Thanks for the great feedback! We're happy to hear that the service team was able to accommodate your needs and get you back on the road quickly. Thank you for choosing Bill Kay Honda!

September 11, 2019

Another wonderful visit! Car I for oil change Sam informed me it was very busy morning and could be a 2 hour wait told him I was in no hurry and he got me out in less than an More

by moosfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Sep 11, 2019 -

Bill Kay Honda responded

Thank you for the wonderful feedback! It's a pleasure to hear that Sam provided you with such excellent service. We hope to see you again at Bill Kay Honda!

September 11, 2019

Good service Loved that I could schedule on line. Service people friendly and explained everything very well. Service was fast too. Was able to get my appointment More

by Rosiema121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Sep 12, 2019 -

Bill Kay Honda responded

So happy you had a pleasant experience at Bill Kay Honda. Thank you for sharing your 5 star review and recommendation!

September 10, 2019

Not sure Other dealerships clean your vehicle. I was made to believe I would receive this type of service through Honda dealerships. The bathroom is usually di More

by jleschewski
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grigaliunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Bill Kay Honda responded

Thank you for taking the time to share your comments concerning your recent Service experience. As a valued customer, your comments allow us to evaluate and improve our customer service processes.

September 09, 2019

Oil change Service staff is very responsive and communicate well communicate what was pending and cost I trust all of Service staff. Thanks fir working me in More

by COKERDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Sep 10, 2019 -

Bill Kay Honda responded

Thanks for the 5-star review! We're happy to hear that you had a good experience here at Bill Kay Honda and that we have earned your trust. We appreciate your business and hope you will be back for your future service needs!

September 09, 2019

Thanks for taking CARE!!!! This was my First Scheduled Maintenance with Bill Kay Honda. Service was done in a responsible and professional manner. Including getting in and compl More

by llhahn50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Sep 11, 2019 -

Bill Kay Honda responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.”

September 09, 2019

Good Service Nice place to do business at. The service department is very knowledgeable and helpful. They did the repair in the time they promised I would go bac More

by Stevefly50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger, Kathleen Omay
Sep 09, 2019 -

Bill Kay Honda responded

Steve, Thank you so much for your kind review. We are glad that our Service Team got your car back to you as quickly as possible. If we can be of further assistance, please don't hesitate to give us a call.

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