Bill Kay Honda

Well Did a good job, took an hour longer than expected, and it was supposed to take 2+ hours to begin with. Watched lots of people come in and out while I Did a good job, took an hour longer than expected, and it was supposed to take 2+ hours to begin with. Watched lots of people come in and out while I was waiting which bothered me a lot considering I had an appointment that I can only imagine was slowed down by walk-ins that for some reason took priority over my service. More

Great job Was a bit long just to put a new trim back on since I had an appointment but still did a great job doing so. Was a bit long just to put a new trim back on since I had an appointment but still did a great job doing so. More

Always taken care of! Alan is the best to work with when it comes to servicing my vehicles. He is very helpful and always so friendly! I also really trust his recommendati Alan is the best to work with when it comes to servicing my vehicles. He is very helpful and always so friendly! I also really trust his recommendations. More

Excellent Service Process was quick after coming to agreement on final numbers. Worked with Tvrz top salesman and he got everything I asked for from the start including Process was quick after coming to agreement on final numbers. Worked with Tvrz top salesman and he got everything I asked for from the start including my all weather floor mats to be included in the deal. More

Great experience! The service was great and we left with a wonderful car. They really took their time to explain everything to us, and made the whole process as easy as The service was great and we left with a wonderful car. They really took their time to explain everything to us, and made the whole process as easy as possible. We left with a new Civic and love it so far! More

Helpful and friendly Bert was helpful and friendly. My wife and I came into the dealership looking for a new car and Bert was extremely knowledgeable and helpful. We had a Bert was helpful and friendly. My wife and I came into the dealership looking for a new car and Bert was extremely knowledgeable and helpful. We had a great afternoon. More

Solid experience They are respectful and everyone works hard to earn and keep customers coming back. So far so good. New to the Honda family. Let’s hope it’s stays goo They are respectful and everyone works hard to earn and keep customers coming back. So far so good. New to the Honda family. Let’s hope it’s stays good. More

Poor quality Went in for a routine oil change and tire rotation. the first two complaints are minor just poor quality. No stickter was placed in window with next o Went in for a routine oil change and tire rotation. the first two complaints are minor just poor quality. No stickter was placed in window with next oil change mileage/date. Also the dash oil life was not reset. Like I said minor. Howerever the last complaint really upset me as now I have a oil stain in my driveway. It appears that when they drained the old oil they let it run all over everything and didn't bother to clean it up. Most likely will not return. More

Non Roadside Emergency When your car doesn't start and you call for help ... guess what? Bill Kay Honda's Service Department is THERE for you. My car was dead in the garag When your car doesn't start and you call for help ... guess what? Bill Kay Honda's Service Department is THERE for you. My car was dead in the garage. Kathy listened to what I had to say, offered a suggestion, and made me feel that all would be okay. My car was picked up via Honda Care, taken to the dealership and fully repaired and working the first thing the next morning. Thank you!!! More

Great people Alan and Bert are true professionals. Made me feel at home. The service was great and thexwait was short. I will return here for service again. Alan and Bert are true professionals. Made me feel at home. The service was great and thexwait was short. I will return here for service again. More