
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service department Great service department. Sam was wonderful to work wit and got me the best pricing and set my daughter up with a loaner so she could get back to clas Great service department. Sam was wonderful to work wit and got me the best pricing and set my daughter up with a loaner so she could get back to class. Thank you! More
Recall Issue My car has a major recall. I scheduled a date & time to have it fixed. When I got there they told me they just found out they didn't have the part. My car has a major recall. I scheduled a date & time to have it fixed. When I got there they told me they just found out they didn't have the part. I changed my schedule around & did not appreciate diving there only to find out they didn't have the part. I would have appreciated a phone call when they found out so that I wouldn't have had to make the trip for nothing. I have no idea when my car will be fixed or when the part will be available. I guess I learned a lesson. Make sure they have the parts before I come in. More
It worked well I wish it would have gone a little faster Went well had not bought a car in 12 yrs explained well and treated professionaly. The whole process went smoothand I drove out with a new car Went well had not bought a car in 12 yrs explained well and treated professionaly. The whole process went smoothand I drove out with a new car More
Awesome service as always! Went in for a oil change and tire rotation. Always good service and honest work. This time was no exception. Heading out of town and completely con Went in for a oil change and tire rotation. Always good service and honest work. This time was no exception. Heading out of town and completely confident with a safe and reliable HONDA to get me there! More
Excellence in customer care and services provided by Sam Rio Sam exemplfies the true meaning of quality care snd service. He maintau s communication each step of the way and ensures customer loyalty by being tru Sam exemplfies the true meaning of quality care snd service. He maintau s communication each step of the way and ensures customer loyalty by being trustworthy and metuculous. More
Service Found that service pricing was less expensive at the dealership on Lincoln Hwy. Alan is always friendly and helpful as well as the other staff members Found that service pricing was less expensive at the dealership on Lincoln Hwy. Alan is always friendly and helpful as well as the other staff members in the service department More
GREAT SERVICE ALLEN IN THE SERVICE SHOP ALWAYS IS VERY HELPFUL . PROFESSIONAL AND KNOWLEDGEABLE IN KEEPING MY 2 HONDAS IN TOP CONDITION . WILL ALWAYS RETURN TO BILL ALLEN IN THE SERVICE SHOP ALWAYS IS VERY HELPFUL . PROFESSIONAL AND KNOWLEDGEABLE IN KEEPING MY 2 HONDAS IN TOP CONDITION . WILL ALWAYS RETURN TO BILL KAY ! More
Efficient Very timely and efficient. Responsive service with good answers and input in this important process. Sales staff very knowledgeable. Finance departmen Very timely and efficient. Responsive service with good answers and input in this important process. Sales staff very knowledgeable. Finance department was clear and concise More
Pleased overall Pleased with the sales people I told them was in no big hurry and they did not hassle me. They showed me what I wanted. Pleased with the sales people I told them was in no big hurry and they did not hassle me. They showed me what I wanted. More
They worked with me to find the best car to fit my budget. Bert explained the differences between the cars and was patient so I was able to get the best car to fit my n to find the best car to fit my budget. Bert explained the differences between the cars and was patient so I was able to get the best car to fit my needs and budget More