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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

July 12, 2019

Oil change I rated a 10 because they changed my oil and rotated my tires and fixed an alignment and everything got fixed in a reasonable time. More

by amanda.bettenhausen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
July 11, 2019

Scheduled maintenance Very courteous and knowledgeable service manager. Explained everything well and everything went as expected. Waiting time was as discussed and waitin More

by Mel
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
July 11, 2019

Horrible service Engine light on 3x since January 2019 had new plugs and battery they said they didn't know why the engine light kept coming told me to check the oil e More

by STRTHSZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Omay, Samuel Rios
July 10, 2019

Wonderful Experience The staff was very knowledgeable and easy to work with; no pushy sales tactics. Made our buying experience smooth and there were no problems with the More

by paula_rogers
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
July 10, 2019

Warranty work and maintenance Bill Kay Honda is a great place to have your car serviced. Kathy setup my appointment and made sure I had a vehicle to drive while mine was being serv More

by katrina.trejo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
July 10, 2019

Great Customer Service Bill Kay Honda is a great place to buy a car. My salesman Ed did a great job for me not once, but twice. He kept looking for a car for me until he fou More

by katrina.trejo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2019

good job Ed did a great job, was in and out in 2 1/2 hours, thanks, although I think we could have gotten a lower price. thanks More

by balcarmax
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 10, 2019

Service department is amazing I went in because i thought my car was druving weird. Kathy is service took my car gave me a loaner and had the techs test everything. Come to find ou More

by Melissalobb85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
July 09, 2019

Sam was great. Service was fast and friendly. Sam took care of all my needs and was a pleasure to work with. He made sure it was done in a timely manner. More

by teebs222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
July 09, 2019

As always, great experience Anytime I need routine service on either of our Honda's, Sam and Alan treat us like family. They both take the time to explain in detail the service t More

by panourie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Samuel Rios
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