
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Oil change I rated a 10 because they changed my oil and rotated my tires and fixed an alignment and everything got fixed in a reasonable time. I rated a 10 because they changed my oil and rotated my tires and fixed an alignment and everything got fixed in a reasonable time. More
Scheduled maintenance Very courteous and knowledgeable service manager. Explained everything well and everything went as expected. Waiting time was as discussed and waitin Very courteous and knowledgeable service manager. Explained everything well and everything went as expected. Waiting time was as discussed and waiting room was comfortable and clean. More
Horrible service Engine light on 3x since January 2019 had new plugs and battery they said they didn't know why the engine light kept coming told me to check the oil e Engine light on 3x since January 2019 had new plugs and battery they said they didn't know why the engine light kept coming told me to check the oil every time I filld up and bring it in when there is no oil then they could tell what is wrong.i am 65 yo I should not have to do this ridiculous. I traded my hinda for another car. I am heart broken I loved my cross tour shame on honda More
Wonderful Experience The staff was very knowledgeable and easy to work with; no pushy sales tactics. Made our buying experience smooth and there were no problems with the The staff was very knowledgeable and easy to work with; no pushy sales tactics. Made our buying experience smooth and there were no problems with the financing. More
Warranty work and maintenance Bill Kay Honda is a great place to have your car serviced. Kathy setup my appointment and made sure I had a vehicle to drive while mine was being serv Bill Kay Honda is a great place to have your car serviced. Kathy setup my appointment and made sure I had a vehicle to drive while mine was being serviced. Thank you so much. More
Great Customer Service Bill Kay Honda is a great place to buy a car. My salesman Ed did a great job for me not once, but twice. He kept looking for a car for me until he fou Bill Kay Honda is a great place to buy a car. My salesman Ed did a great job for me not once, but twice. He kept looking for a car for me until he found the perfect one. I will be returning in the future. More
good job Ed did a great job, was in and out in 2 1/2 hours, thanks, although I think we could have gotten a lower price. thanks Ed did a great job, was in and out in 2 1/2 hours, thanks, although I think we could have gotten a lower price. thanks More
Service department is amazing I went in because i thought my car was druving weird. Kathy is service took my car gave me a loaner and had the techs test everything. Come to find ou I went in because i thought my car was druving weird. Kathy is service took my car gave me a loaner and had the techs test everything. Come to find out nothing was wrong. Everytime i go there they are so patient and friendly. I would highly recommend anyone to come and get all there maintenance done here. More
Sam was great. Service was fast and friendly. Sam took care of all my needs and was a pleasure to work with. He made sure it was done in a timely manner. Service was fast and friendly. Sam took care of all my needs and was a pleasure to work with. He made sure it was done in a timely manner. More
As always, great experience Anytime I need routine service on either of our Honda's, Sam and Alan treat us like family. They both take the time to explain in detail the service t Anytime I need routine service on either of our Honda's, Sam and Alan treat us like family. They both take the time to explain in detail the service that was performed and why. They're honest & upfront and never leave me with questions on why we're doing anything that is required. Hope they receive the recognition they truly deserve by management for being great representatives of Bill Kay. Keep up the great work. More