
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,561 reviews
Good Experience For buying a car we were not in the dealership long and they worked with my situation to accommodate me very well , I will but next next car here too For buying a car we were not in the dealership long and they worked with my situation to accommodate me very well , I will but next next car here too More
Great Deal with Great Service Found vehicle online at Bill Kay. Inquired on line & received Exact info requested. Recieved email from Sales Rep Bert Tvrz and arranged to see vehicl Found vehicle online at Bill Kay. Inquired on line & received Exact info requested. Recieved email from Sales Rep Bert Tvrz and arranged to see vehicle. Bert was very informative, friendly and helpful. He answered all questions and concerns we had about the vehicle, financing, service & warranty. Great person to work with. Treats you more like family than just a customer. We will recommend Bert Tvrz & Bill Kay to friends and family. The finance manager was Great. He was Very Helpful, Friendly & Informative. This was the Best used car purchase we've ever made. EXCELLENT SERVICE !!! Thanks More
Surprising Sale- Persistent not pushy I was checking out colors at Bill Kay's lot because I was quoted a price from up north that this Bill Kay was not offering. Having called the Bill Kay I was checking out colors at Bill Kay's lot because I was quoted a price from up north that this Bill Kay was not offering. Having called the Bill Kay earlier, I was told that they do not price match. Therefore was sure Bill Kay was not interested in my business. While looking at colors,I was approached by a sales person (Arael),who was persistent but not pushy. He wanted to know what was offered and explained what Bill Kay was offering. Even though we explained to him the reason we were at the dealership, Arael took time to show us colors, features, and was able to gain our trust to purchase from Bill Kay. He did not push us aside as we were done in 2017 when looking to purchase our new CRV. Once we were able to reach a reasonable agreement on price. I was pleased to purchase my 2019 Odyssey locally and not afar. I have always been completely impressed with Bill Kay's service department and have had no complaints. I am a repeat buyer of Honda products (have owned 7 since 2006) and glade to have had the opportunity to purchase locally again. I was very impressed with Arael and how he made a difference in the events of my day. More
Awesome They listened to me as far as what I wanted. The only drawback is this vehicle just came out and they were not real well versed on it so one item I or They listened to me as far as what I wanted. The only drawback is this vehicle just came out and they were not real well versed on it so one item I ordered was not available on the trim I ordered. I still love my vehicle!! More
Fast and friendly. Fast, friendly, professional and superior service! My service status was updated via text and voice mail which was convenient while I was at work. Thi Fast, friendly, professional and superior service! My service status was updated via text and voice mail which was convenient while I was at work. This was my first visit after buying a new car. I plan to bring my vehicle back for maintenance. More
Friendly- professional- no BS!!! Wanted to lease a Civic- we decided our color and Bill Kay’s team helped us with costs. Arael Serrano was great- no BS and very knowledgeable. Steve Wanted to lease a Civic- we decided our color and Bill Kay’s team helped us with costs. Arael Serrano was great- no BS and very knowledgeable. Steve Gramera was super friendly too. Made leasing my son’s first car so enjoyable. The Porters did a quick job of getting the car ready for us. Thanks for being a great team. More
Service The service staff is courteous and professional. They took the time to explain the work they did and what I should look for in my next service. The service staff is courteous and professional. They took the time to explain the work they did and what I should look for in my next service. More
Maintenance Kathy was great and very friendly. She kept me informed and explained everything that was done to my car in a way that I understood it. Kathy was great and very friendly. She kept me informed and explained everything that was done to my car in a way that I understood it. More
Oil change, air and cabin filter The price of your full synthetic oil change is very good and competitive. The clerks are very polite and helpful. A recommendation I would make is t The price of your full synthetic oil change is very good and competitive. The clerks are very polite and helpful. A recommendation I would make is to have the mechanics or whomever pulls the cars in and out should wear gloves or something so they don't get grease on the interior of the doors and steering wheels, twice now that I've had work done there I had to clean the grease off the interior of my car. Besides that your facility is very good. More
AC repairer Allan was amazing !!! He got my car done in one day,!!! He was Very personable and knowledgeable!!! Alan arranged a fantastic loaner car for me!!! Allan was amazing !!! He got my car done in one day,!!! He was Very personable and knowledgeable!!! Alan arranged a fantastic loaner car for me!!! More