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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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1360 Locke Dr

Bourbonnais, IL

60914

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Showing 1,561 reviews

April 28, 2019

Bad APR My APR was to high and I didn’t get much for my trade in, I think I could of had a better deal on the trade in and the APR More

by Angel84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arael Serrano
April 26, 2019

Sam was great in getting my car in showing me wht was wrong I love Honda and the hybrids ...... Sam is good at staying calm when I was mad and venting and even though I kept going bk and forth on the car crap h More

by Dessadawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
April 26, 2019

Great Service!! I have both of my Honda vehicles serviced here. Two reasons, first, prices for service are no different than a non dealer shop, so why not use a shop More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger, Kathleen Omay, Samuel Rios
April 25, 2019

None better BERT Tvrz and BILL KAY HONDA have earned a place among the stars. You can tell by the way they treat you that customer satisfaction is very important More

by STEVENALANSTAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger, Kathleen Omay, Samuel Rios
April 25, 2019

Always great service. We are second generation Bill Kay patrons. I have always had great service there and the people couldn't be friendlier. I will continue to be a loya More

by MYDEVELWENCH68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
April 24, 2019

Ok Experience Was not greeted upon entering the facility. Was there for a long time and not offered any accommodations. Long process in completing sale. Not a gre More

by Just an ok experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Boie
April 24, 2019

Out of town help! My family was traveling out of town for Easter and we ran into car issues on Saturday- Alan H was awesome and helped us out so we weren’t stranded 500 More

by DannyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
April 24, 2019

Transmission Issue I had a shudder in the transmission. Alan did a great job explaining and I understood the recommended service, but I do not understand why changing th More

by RepeatCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
April 24, 2019

Cathy was great as always. Good job...no issues..friendly staff timely service. I am a loyal honda owner and recently relocated from york pa. Been using your dealership regularl More

by b589108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
April 23, 2019

it was great, work done on time always , liked the service, trust them to do the job right, and on time. Kathleen is always pleasant to talk to. Honda is a brand that will hold up. More

by rustyobed01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
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