
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bad APR My APR was to high and I didn’t get much for my trade in, I think I could of had a better deal on the trade in and the APR My APR was to high and I didn’t get much for my trade in, I think I could of had a better deal on the trade in and the APR More
Sam was great in getting my car in showing me wht was wrong I love Honda and the hybrids ...... Sam is good at staying calm when I was mad and venting and even though I kept going bk and forth on the car crap h I love Honda and the hybrids ...... Sam is good at staying calm when I was mad and venting and even though I kept going bk and forth on the car crap he was still able to stay calm and come to a decision to help me out which made me apologize in the end and realize I was being a complete xxxxxxx More
Great Service!! I have both of my Honda vehicles serviced here. Two reasons, first, prices for service are no different than a non dealer shop, so why not use a shop I have both of my Honda vehicles serviced here. Two reasons, first, prices for service are no different than a non dealer shop, so why not use a shop that knows your vehicle better than no other. Secondly, I like the way I’m treated, Alan, Kathy, and Sam are really great people to work with, and if I knew the mechanics names I would commend them also. Never had an issue with the workmanship of the mechanics. Thanks to all, keep up the great work!! More
None better BERT Tvrz and BILL KAY HONDA have earned a place among the stars. You can tell by the way they treat you that customer satisfaction is very important BERT Tvrz and BILL KAY HONDA have earned a place among the stars. You can tell by the way they treat you that customer satisfaction is very important to them and that you are a real person instead of just a number. BERT has put me in the right vehicle at a great price more than once and the service department is second to none. More
Always great service. We are second generation Bill Kay patrons. I have always had great service there and the people couldn't be friendlier. I will continue to be a loya We are second generation Bill Kay patrons. I have always had great service there and the people couldn't be friendlier. I will continue to be a loyal customer More
Ok Experience Was not greeted upon entering the facility. Was there for a long time and not offered any accommodations. Long process in completing sale. Not a gre Was not greeted upon entering the facility. Was there for a long time and not offered any accommodations. Long process in completing sale. Not a great experience, just ok. More
Out of town help! My family was traveling out of town for Easter and we ran into car issues on Saturday- Alan H was awesome and helped us out so we weren’t stranded 500 My family was traveling out of town for Easter and we ran into car issues on Saturday- Alan H was awesome and helped us out so we weren’t stranded 500 miles from home. If we were local they’d have my business! More
Transmission Issue I had a shudder in the transmission. Alan did a great job explaining and I understood the recommended service, but I do not understand why changing th I had a shudder in the transmission. Alan did a great job explaining and I understood the recommended service, but I do not understand why changing the fluid 3 times is the cure (when you mix new fluid with any old, there will still be old fluid present after two, three, four, etc. changes). This should be covered under the warranty & not by the customer. More
Cathy was great as always. Good job...no issues..friendly staff timely service. I am a loyal honda owner and recently relocated from york pa. Been using your dealership regularl Good job...no issues..friendly staff timely service. I am a loyal honda owner and recently relocated from york pa. Been using your dealership regularly and find it to be top notch. This is my 3rd honda. It is almost 5 yrs old and going strong. More
it was great, work done on time always , liked the service, trust them to do the job right, and on time. Kathleen is always pleasant to talk to. Honda is a brand that will hold up. always , liked the service, trust them to do the job right, and on time. Kathleen is always pleasant to talk to. Honda is a brand that will hold up. More