
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Experienced sales and service A+ Sam in service made me feel like a priority during my entire service experience and was awesome in communicating the status of my car whenever there w Sam in service made me feel like a priority during my entire service experience and was awesome in communicating the status of my car whenever there was an update. Courtesy car interested me and sam introduced me to Joe in sales who did not rush me in a decision and gave me tons of options. Finance was fast and very transparent. How a car buying experience should be More
Good Exp Bret was great, not pushy. He did not make me feel rushed for me to buy car. He was easy to talk to and you can tell he is passionate about helping yo Bret was great, not pushy. He did not make me feel rushed for me to buy car. He was easy to talk to and you can tell he is passionate about helping you. More
I had the brake light bulbs changed and the rear wiper . The service people r so kind and helpful. No job too small for a smile and a kind word. I have had large jobs done also and they thoughtful of my time The service people r so kind and helpful. No job too small for a smile and a kind word. I have had large jobs done also and they thoughtful of my time and my costs. More
Best buying experience! This is our first Honda and I couldn’t be happier with this dealership! Bert was our salesman and he was wonderful. He showed us several different mod This is our first Honda and I couldn’t be happier with this dealership! Bert was our salesman and he was wonderful. He showed us several different models of the Accord as we could not decide which we wanted, until we decided on the EX. It was a great experience, no pushy sales tactics just upfront honest dealership. We will definitely be back for the service department for maintenance! More
Unfinished business When in for an oil change left of the service center after they gave me my car back and lo and behold I hear something dragging on the concrete as if When in for an oil change left of the service center after they gave me my car back and lo and behold I hear something dragging on the concrete as if Michael Meyers is following me dragging his knife. Nearly gave me a heart attack and luckily I was still close by and pull back into the service center and lo and behold a book had been stripped after my oil change and they had to take it off and put a new one on there if they’re doing an inspection before they give the car back to me like they should be on the parts they have taken off the car that should not have happened. nearly gave me a heart attack and luckily I was still close by and pull back into the service center and lo and behold a book had been stripped after my oil change and they had to take it off and put a new one on there if they are doing an inspection before they give the car back to me like they should be on the parts they have taken off the car that should not have happened I can’t even trust the service center to put back my car correctly after an oil change why want to get any other kind of service there ? Although the service center man that intakes you is very nice all he did was apologize and inform me that that was on them that it was their fault OK I know that thanks . More
Excellent service Always a great experience. Sam is the Best!! Always makes my experience great. He goes above and beyond every time I’m there. Great at keeping me inf Always a great experience. Sam is the Best!! Always makes my experience great. He goes above and beyond every time I’m there. Great at keeping me informed from beginning to end More
Awesome in and out! Kathy and Sam are excellent service people who had my car in for an alignment and out very quickly and the technicians did a great job too! Always lov Kathy and Sam are excellent service people who had my car in for an alignment and out very quickly and the technicians did a great job too! Always love my local Honda dealer. More
Great experience, no hassle. I went to Bill Kay Honda on a Saturday to purchase a new vehicle. I had already done all my research & new exactly what I wanted. A sales person by I went to Bill Kay Honda on a Saturday to purchase a new vehicle. I had already done all my research & new exactly what I wanted. A sales person by the name of Joe Boie approached me and asked if I needed help. Within minutes he was able to show me something similar to what I wanted. Of course, I always choose a vehicle that is not on the lot. He assured me that they can get what I want & they did. So, my review is this is an awesome place to do business. It was highly recommended by my sister & my credit union that financed my car. More
Always Awesome Service! I have been coming here for years and the service is outstanding! They really take care of their customers! Always a great experience! Alan Sam, and K I have been coming here for years and the service is outstanding! They really take care of their customers! Always a great experience! Alan Sam, and Kathleen are all awesome! More
Normal oil change appointment Ease in making appointment with Kathy who is extremely friendly and knowledgeable and gave me all results promptly and Allen who welcomed me. Best pla Ease in making appointment with Kathy who is extremely friendly and knowledgeable and gave me all results promptly and Allen who welcomed me. Best place ever and will continue to come. Also a friendly hello from Sam. More