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Bill Kay Honda
Bourbonnais, IL
1,561 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.
Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,561 reviews
July 16, 2021
Their customer service is outstanding. They provided a loaner while servicingy car and cleaned my car once they were done. They were awesome! I was very happy. loaner while servicingy car and cleaned my car once they were done. They were awesome! I was very happy. More
by BLAPONTE
Verified CustomerEmployees Worked With
Samuel Rios
July 15, 2021
Had to get the car towed because the battery would hold a charge. They were great getting to it in a timely manner with no appointment. Professional in all aspects. charge. They were great getting to it in a timely manner with no appointment. Professional in all aspects. More
by CJH1960
Employees Worked With
Kathleen Omay
July 15, 2021
The service center was very helpful in analyzing an intermittent problem with my CRV wirh > 270K miles. They availability of a loaner was most important. Service personnel very friendly. intermittent problem with my CRV wirh > 270K miles. They availability of a loaner was most important. Service personnel very friendly. More
by DUALTECJOHN
Employees Worked With
Kathleen Omay, Samuel Rios
July 15, 2021
Easy to schedule any service on their webite and talk to service staff. Comfortable waiting room. Appreciate the quick and thorough service with a report to view any issues. service staff. Comfortable waiting room. Appreciate the quick and thorough service with a report to view any issues. More
by ANNA_IN_IL
Employees Worked With
Kathleen Omay
July 14, 2021
Excellent service for my company vehicles... They also greet with a smile ... Sam Rios is amazing he along with the courtesy vehicle drivers ave very friendly greet with a smile ... Sam Rios is amazing he along with the courtesy vehicle drivers ave very friendly More
by rherron0
Employees Worked With
Samuel Rios
July 14, 2021
Bill Kay has an awesome service department. Sam Rios is always friendly and greets you by name. He keeps you up to date on the progress of the service and explains everything clearly. always friendly and greets you by name. He keeps you up to date on the progress of the service and explains everything clearly. More
by cjpitlik
Employees Worked With
Samuel Rios
July 13, 2021
everyone was helpful and my care was serviced quickly. the problem was finally identified and fixed without any problem. that is all i have to say the problem was finally identified and fixed without any problem. that is all i have to say More
by JOANN.SCHWARK
Employees Worked With
Kathleen Omay, Samuel Rios
July 13, 2021
Our salesperson, Ed, did a great job and was very honest from the beginning. Great overall experience. Would recommend to anyone!!!! Love the Honda Civic from the beginning. Great overall experience. Would recommend to anyone!!!! Love the Honda Civic More
by dlammers
July 12, 2021
Burt was great from the moment we met him! Very helpful and not pushy! Everyone inside was friendly and had a smile. We appreciated being able to test drive a car without a dealer riding along with us. and not pushy! Everyone inside was friendly and had a smile. We appreciated being able to test drive a car without a dealer riding along with us. More
by kickboxchick77
Employees Worked With
