
Bill Kay Honda
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Tie rod installed I was very happy with the staff and the service done on my van. I am usually able to get a loaner vehicle which is very helpful. I was very happy with the staff and the service done on my van. I am usually able to get a loaner vehicle which is very helpful. More
Always a pleasurable experience Every time I come in for service . They are knowledgeable and explain the issue very well . And all options .. Price is included so no surprises .. Every time I come in for service . They are knowledgeable and explain the issue very well . And all options .. Price is included so no surprises .. More
Friendly service, through inspection and good workmanship. I have always had excellent response and service for the past 9 years. Timely appointments, friendly greetings, attention to detail, technical knowled I have always had excellent response and service for the past 9 years. Timely appointments, friendly greetings, attention to detail, technical knowledge and their working as a team all lead to positive end results. More
Friendly and Thorough Bill Kay Honda has a friendly and very thorough staff. I bought my CRV there 6 years ago, and I had it serviced there since day one. I've never had an Bill Kay Honda has a friendly and very thorough staff. I bought my CRV there 6 years ago, and I had it serviced there since day one. I've never had an issue or complaint in that time. More
Great customer service Very friendly service and sales team. Both sales and service teams were really helpful and answered all the questions that my wife and I had to help u Very friendly service and sales team. Both sales and service teams were really helpful and answered all the questions that my wife and I had to help us make our vehicle purchase. More
I trust Sam Rios to twll me like it is. Again, Sam walked me through a problem with our CRV brake system. I had questions, and he brought me back to Owen, head technician. Both were respectf Again, Sam walked me through a problem with our CRV brake system. I had questions, and he brought me back to Owen, head technician. Both were respectful and happy to answer any and all questions I had. It amazes me how well Sam is able to handle situations that can be our worst day, worst news. But he is always able to suggest ideas, timelines, anything to make bad news tolerable the best he can. His staff is amazing as well. Mindful. Well trained. Being a woman, I never feel talked down to or taken advantage of. More
Always super helpful! We now go exclusively to Bill Kay Service for everything having to do with our Accord. Sam Rios in the service center takes excellent care of us! We now go exclusively to Bill Kay Service for everything having to do with our Accord. Sam Rios in the service center takes excellent care of us! More
Great Experience Great buying experience, would highly recommend dealer to others. No pressure, very straightforward and honest which is rare these days. Will defini Great buying experience, would highly recommend dealer to others. No pressure, very straightforward and honest which is rare these days. Will definitely come back in the future. More
Bought a new CRV Bert was very helpful in answering our emails prior to arrival. Since we live farther away, his ability to answer the emails helped us confirm CRV was Bert was very helpful in answering our emails prior to arrival. Since we live farther away, his ability to answer the emails helped us confirm CRV was our choice of next vehicle. More
Always Good Nice people to work with. Always honest about the price. Usually try to give a discount. Keep you up to date on the progress of the work. Nice people to work with. Always honest about the price. Usually try to give a discount. Keep you up to date on the progress of the work. More