Bill Kay Honda

It's the best service I've ever experienced anywhere. Kathy was so welcoming and concerned for my time. I called that morning and asked if I could get a new battery. She said I could come in at that time Kathy was so welcoming and concerned for my time. I called that morning and asked if I could get a new battery. She said I could come in at that time and they would put me in an express lane. I was there for less than 30 minutes and left with a new battery. It was remarkable. Thank you for the great service, Bill Kay Honda. More

Other I should not be doing this survey. I am very disappointed. Service was always great with me. The service has always been good. I will not come in I should not be doing this survey. I am very disappointed. Service was always great with me. The service has always been good. I will not come in for anything any longer. I was disappointed with how I was handled with the sales. More

Excellent! Bert and the staff at Bill Kay were very friendly and attentive to my needs. They were efficient, concise, friendly, knowledgeable, and thorough when Bert and the staff at Bill Kay were very friendly and attentive to my needs. They were efficient, concise, friendly, knowledgeable, and thorough when I bought my new car. More

Excellent service as always Everyone there is amazing and the services are great. I won’t go anywhere else. I even plan to get another Honda from there cause I trust the servic Everyone there is amazing and the services are great. I won’t go anywhere else. I even plan to get another Honda from there cause I trust the service department so much. More

Trust is the Key My experience with Bert.Trvz was fair and professional. I felt respected and comfortable. His guidance helped us choose the best fit for our needs. My experience with Bert.Trvz was fair and professional. I felt respected and comfortable. His guidance helped us choose the best fit for our needs. More

Oil change and tire rotation This time they didn’t reset the oil change warning so it’s causing me a trip back to the dealership again. When I went in another tome they didn’t co This time they didn’t reset the oil change warning so it’s causing me a trip back to the dealership again. When I went in another tome they didn’t connect my battery cable tight and my car wouldn’t start so I had to go back unnecessarily then too. I’m getting weary of being inconvenienced when I set an appointment there. I’ve tried to keep using them because I have a Honda but I am considering switching. When I call in they arent really sorry it happened and never a perk for causing me to make another trip . Sams always super nice which makes me not want to complain but sometimes it would be nice for the job the be checked before the car leaves. More

Convenient Everyone was kind and very efficient. The work was also done in a timely manner. I will be using Bill Kay Honda services for all of my car’s needs! Everyone was kind and very efficient. The work was also done in a timely manner. I will be using Bill Kay Honda services for all of my car’s needs! More

Bill Kay Honda service Arrived as the service department opened. They checked the computer to see what additional work was needed for the vehicle and advised the estimated Arrived as the service department opened. They checked the computer to see what additional work was needed for the vehicle and advised the estimated wait time. Gave me a price quote and finished the work on time. More

Fast & friendly I drive 44 miles to Bill Kay Honda in Bourbonais because the service is friendly, efficient, and direct. I've tried other service departments at sev I drive 44 miles to Bill Kay Honda in Bourbonais because the service is friendly, efficient, and direct. I've tried other service departments at several dealerships. By far, Bill Kay Honda is the best. I am a truck driver by trade and come from a family of mechanics. There is nothing worse than a service writer mansplaining about the mechanical attributes of a vehicle. At Bill Kay Honda, the mechanical issues are fixed and i am given simplified explainations without snobby condescension. Keep it up, Bill Kay! P.S. offer me low 1.9% financing and I'll buy a new Ridgeline! More

Everything was done very professionally This is my third honda From Bill Kay. my salesman was Bert and he was friendly, and easy to work with. He answered all my questions and showed me how This is my third honda From Bill Kay. my salesman was Bert and he was friendly, and easy to work with. He answered all my questions and showed me how all the features of the Van. The manager Jeff was involved too and made sure we were being taken care. Also Steve was a pleasure to work with getting the papers signed. I’m very satisfied with everyone at Bill Kay honda and plan on going back. I Would recommend them to anyone More