
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
Awesome It was a marvelous experience. It made car buying a pleasure instead of a stress filled experience. My husband is a tad picky and the experience left It was a marvelous experience. It made car buying a pleasure instead of a stress filled experience. My husband is a tad picky and the experience left him very satisfied More
Very good people My first car shopping experience was made very easy by Bert tvrz and his fantastic personality and ability to make time for me even when he had to hel My first car shopping experience was made very easy by Bert tvrz and his fantastic personality and ability to make time for me even when he had to help other customers More
all good but battery I was satisfied with everything except battery check. I had asked for my battery to be checked as I had a day earlier in the week when my car wouldn’t I was satisfied with everything except battery check. I had asked for my battery to be checked as I had a day earlier in the week when my car wouldn’t start. I was told it checked low & needs replaced & given a quote for $139. I declined replacing it as I knew I purchased it not even 1 year ago. I went to Interstate battery to have them check it. I stood beside him after he lifted the hood and he immediately found that neither connection was tight. He even had to shim one side to get the nut to tighten down. Not sure why your team wouldn’t have seen or noticed this. As a single female I rely heavily on what the mechanics or service people check & do. other than that very happy & will continue to use you. More
Excellent job, as always! As always, my oil change and tire rotation went smoothly. In addition, they noticed that my battery was in dire need of replacement. Sure enough, my As always, my oil change and tire rotation went smoothly. In addition, they noticed that my battery was in dire need of replacement. Sure enough, my battery died a week later. Great catch! I'll be back for more maintenance soon. More
Excellent service Friendly and great service. Your service dept.is on top of everything. I was taken care of right away and back out before you knew it. Friendly and great service. Your service dept.is on top of everything. I was taken care of right away and back out before you knew it. More
No thanks No problem Alan has done his usual outstanding job of arranging for me to get in around my schedule and letting me know when and how we need to ma No problem Alan has done his usual outstanding job of arranging for me to get in around my schedule and letting me know when and how we need to make any adjustments. Sam and Kathy both helped to expedite my visit. More
Fixed my daughter car. New tires and other service issues. Oil change filters. Great service. I don’t worry about Alan selling me anything I don’t need. I my daughter car. New tires and other service issues. Oil change filters. Great service. I don’t worry about Alan selling me anything I don’t need. I really appreciate the people in the service department More
Great value Great experience at Bill Kay Honda buying my new CRV. Sales was great and walked through all the features. They even syned my phone and enabled featur Great experience at Bill Kay Honda buying my new CRV. Sales was great and walked through all the features. They even syned my phone and enabled features. More
Super service center! Quick service! Bill Kay service is always dependable. My husband and I love the friendly staff and their convenient hours. We stop without an appointm Quick service! Bill Kay service is always dependable. My husband and I love the friendly staff and their convenient hours. We stop without an appointment, have our oil change and tire rotation performed while having coffee and watching T.V. More
Great first experience at this dealership New to the area and was pleasantly surprised when I went in to Bill Kay Honda service department is very well kept and the service advisor and staff New to the area and was pleasantly surprised when I went in to Bill Kay Honda service department is very well kept and the service advisor and staff nice. they listen to my concerns with my car and everything was addressed promptly and resolved. More