
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
Service Whether it’s sales or service, we’ve always felt that our satisfaction was the goal. You’re staff hasn’t disappointed us, and we’ve been customers si Whether it’s sales or service, we’ve always felt that our satisfaction was the goal. You’re staff hasn’t disappointed us, and we’ve been customers since 2002. More
Excellent, courteous greeting and service!!! I brought in my Honda for routine service and the service department personnel alerted me to the fact that there were actually two recall jobs that n I brought in my Honda for routine service and the service department personnel alerted me to the fact that there were actually two recall jobs that needed to be performed. I had not received any prior notification of this need either by mail or phone, but I was able to leave the van for the work to be completed ASAP. Since the service tech was not sure exactly how long the job would take, he offered a loaner car or a shuttle to my chosen destination. This was a great option-- I could complete other tasks and/or run other errands. More
Service for airbag recall The work was done quickly, but Since I had to drive 30 miles for the work the least they could have done is wash my car. The work was done quickly, but Since I had to drive 30 miles for the work the least they could have done is wash my car. More
Phone call 45 minute estimate. Allowed 2 hours. Upon returning I was told additional/different work needed to be done. i should have received a phone call rat 45 minute estimate. Allowed 2 hours. Upon returning I was told additional/different work needed to be done. i should have received a phone call rather than waiting until I returned. More
Oil change and rotation Came in without appointment and was out unless than an hour. Can’t ask for anything more. Have always had good service at this dealership. Came in without appointment and was out unless than an hour. Can’t ask for anything more. Have always had good service at this dealership. More
Great service Sam is wonderful. He is always very friendly and helpful. He pays attention to detail and doesn’t try to oversell or push you into services you don’t Sam is wonderful. He is always very friendly and helpful. He pays attention to detail and doesn’t try to oversell or push you into services you don’t need. More
Got all my service needs done in one hour! Excellent service; get my car in yearly. I have driven Hondas since the 1970's and continue to trust Honda to take care of my travel needs. . Excellent service; get my car in yearly. I have driven Hondas since the 1970's and continue to trust Honda to take care of my travel needs. . More
Bought a new 2018 Accord Worked with Bert Tvrz again and he gave us a great deal. Very happy with the relationship we continue to have with the sales and service department a Worked with Bert Tvrz again and he gave us a great deal. Very happy with the relationship we continue to have with the sales and service department at Bill Kay Honda. More
Always a pleasant experiance! This is my 6th Honda since 1998 and 5th time I've worked with Bert. Bert is great. He's nice and willing to go the extra mile to answer all your que This is my 6th Honda since 1998 and 5th time I've worked with Bert. Bert is great. He's nice and willing to go the extra mile to answer all your questions and help you get the best deal. I also worked a lot with Sam B. and she was VERY knowledgeable about the vehicles. Between the two it was a very pleasant buying experience. Would recommend both Bert and Sam to anyone looking for a new Honda. I also want to mention Jeff Lindner and Steve Gramera . Steve was soooo nice and a pleasure to work with. Very, very nice man. Jeff is awesome. Very nice. He was able to get me a good interest rate and came by often to see how the process was going. Overall everyone was very nice, helpful and knowledgeable. That's why I keep coming back! Great Job Bert, Sam, Jeff and Steve! More
Kinda Confused On my prior visit I was advised that I needed a new battery. On this visit I was advised that it was okay...I’m thinking they were just trying to sell On my prior visit I was advised that I needed a new battery. On this visit I was advised that it was okay...I’m thinking they were just trying to sell me a battery on my prior visit? More