
Bill Kay Honda
Bourbonnais, IL
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1,561 Reviews of Bill Kay Honda
Oil change and car care Very very helpful staff. I love taking my car to bill kay. The waiting area is comfortable and I know they will help me get not only what I came for b Very very helpful staff. I love taking my car to bill kay. The waiting area is comfortable and I know they will help me get not only what I came for but what I need. More
Outstanding Service I called and told Kathy I was going on a trip and the oil was at 20%. Kathy said to come right on over, they'd "work me in". for an oil change and tir I called and told Kathy I was going on a trip and the oil was at 20%. Kathy said to come right on over, they'd "work me in". for an oil change and tire rotation. I left town knowing I could count on my car being safe. THANKS to Kathy and the Service Department Team. I always say "Hi!" to my salesman, Berrt. He's sold us nearly 20 Hondas through the years. I look forward to many more years of great service at Bill Kay Honda. More
Bert was fantastic. My first trip in nearly kept me from returning. The finance manager low balled me on my trade without even looking at my car. Then he proceeded to giv My first trip in nearly kept me from returning. The finance manager low balled me on my trade without even looking at my car. Then he proceeded to give a perceived discount on the new car. I provided this feedback that day and let them know that I was insulted. I’ve always had good experiences here and I was disappointed in this treatment. I ultimately came back, but only because it was more convenient to return here rather than travel to another dealership. More
A Positive experience with a friendly staff Everyone was pleasant and friendly. Bert is wonderful. We were helped by someone ride while Bert was busy and they were helpful too. Ultimately had a Everyone was pleasant and friendly. Bert is wonderful. We were helped by someone ride while Bert was busy and they were helpful too. Ultimately had a good vehicle at a good price. The finance guy added an extra gap policy that we didn't like but were able to remove. The trade in was a bit low. Nothing negative will stop us from coming back here... It really was a positive experience. More
Perfection A totally no hassle deal they made it all so easy and I would refer everyone to Burt he knows what he's doing and so does the finance guy. Quick and A totally no hassle deal they made it all so easy and I would refer everyone to Burt he knows what he's doing and so does the finance guy. Quick and painless! More
service center car went right in and was done right away. questions were answered on things with new car that i didn't understand. great service. recall was taken ca car went right in and was done right away. questions were answered on things with new car that i didn't understand. great service. recall was taken care of. More
Great experience! I had to have my airbag replaced due to recall and the service was done quickly, the staff was friendly and informative, and i would do business again I had to have my airbag replaced due to recall and the service was done quickly, the staff was friendly and informative, and i would do business again! More
Always wonderful! Sam Rios always takes care of me, and is the consummate professional. He always remembers me, greets me by name, and explains everything very thorough Sam Rios always takes care of me, and is the consummate professional. He always remembers me, greets me by name, and explains everything very thoroughly. I bought my car here 2 1/2 years ago and have never, and will never, go anywhere else for service. More
Very Helpful Service I was running late and didn't have a lot of time before needing to pick up my daughter from school. But I really needed an oil change done and I wasn' I was running late and didn't have a lot of time before needing to pick up my daughter from school. But I really needed an oil change done and I wasn't sure when else I'd be able to get it done. The service team was extremely helpful. They put two guys on the job to get the oil change and inspection done quickly. I really appreciated it and made it with time to spare to pick up my daughter. More
Always Impressed I am always impressed by the professionalism, efficiency and honesty of the Kathleen Omay and her staff. I never wonder if what is being suggested is I am always impressed by the professionalism, efficiency and honesty of the Kathleen Omay and her staff. I never wonder if what is being suggested is necessary - I have so much faith in this service center. Over the years, I and my family have owned 6 Honda vehicles - won't go anywhere else for purchase or service. We love Bill Kay Honda! More