
Bill Kay Honda
Bourbonnais, IL
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1,561 Reviews of Bill Kay Honda
Very informative! Kathleen kept coming in to update me on progress and making suggestions for service (there was a recall on the vehicle which I opted to have fixed at Kathleen kept coming in to update me on progress and making suggestions for service (there was a recall on the vehicle which I opted to have fixed at that time). The dealer had the parts in stock so completed the recall, checked my tires and advised that the low tire already had a plug in it. She came with 3 different options for new tires with pricing. After the appt. was over, the Kathleen got in my car to show me several things that I had not had time to read in my manual. GREAT CUSTOMER SERVICE!!! More
Needed help with my battery Great service and help was very nice and pacient. Didn't try to sell anything I didnt need. Very good price on my battery and install Great service and help was very nice and pacient. Didn't try to sell anything I didnt need. Very good price on my battery and install More
Solid teamwork! The entire staff was attentive to our automotive needs. Areal, was confident with the questions we had and Steve was fair & honest with the final deci The entire staff was attentive to our automotive needs. Areal, was confident with the questions we had and Steve was fair & honest with the final decisions. We had ample time to evaluate and test drive our vehicle without any pressure. There was a clear sense of accountability to their customers to present a safe and reliable automobile. We are satisfied with our care! More
Ultimate care and professionalism!!! Our 2000 CR-V Special Edition has been my dream car. I saved for it die two years. Both my husband and I have adored it since day one. As it has ag Our 2000 CR-V Special Edition has been my dream car. I saved for it die two years. Both my husband and I have adored it since day one. As it has aged we still love it and preferred to maintain it rather than get rid of it. Sam, our service manager and the mechanics that have worked on our car have treated it with expertise ans kid gloves. Sam has treated us with understanding, care and complete professionalism. We would never trust anyone else to work with us and help us maintain our car. The folks at Bill Kay Honda are the best and our next car will be purchased there. Thanks so much, Dave and Diana Atkinson More
Service Love Bill Kay Honda. Everyone is awesome. My last 3 cars are from there. My son, niece and several neighbors have bought cars from them also. Love Bill Kay Honda. Everyone is awesome. My last 3 cars are from there. My son, niece and several neighbors have bought cars from them also. More
Very Satisfied Just a normal 5,000 mile service, tire rotation and alignment. Timely work accomplished and even had time to change air filter per required routine. Just a normal 5,000 mile service, tire rotation and alignment. Timely work accomplished and even had time to change air filter per required routine. Alan Heimberger is always on top of what I need done to our Civic & CR-V. More
Brake issue Service tech was awesome. He was great at explaining what checks had been made and emphasized important of taking care of my concerns. Really great cu Service tech was awesome. He was great at explaining what checks had been made and emphasized important of taking care of my concerns. Really great customer focus. More
New tires Great service. I was able to get the tires I wanted and they even found a discount and rebate that I could use. I will be returning for service again Great service. I was able to get the tires I wanted and they even found a discount and rebate that I could use. I will be returning for service again when needed. More
More fun than a barrel of monkies. Bill Kay Honda does a very professional job with very efficient people, from the mechanics who do the work on my car, to the receptioniat who helps me Bill Kay Honda does a very professional job with very efficient people, from the mechanics who do the work on my car, to the receptioniat who helps me check out. There are computer readouts explaining the work done, the recommendations on work required in the future and explanations of thinks I don't know or understand. They are not close to where I live but it's such a pleasure to be serviced there, I enjoy being there. Thank you. More
Preparing for a lengthy trip Sam did an amazing job... I fealt safe and secure...my car performed like a champ! Thanks, Sam... I think I've sold my 6' 5" brother to buy a CR-V! Sam did an amazing job... I fealt safe and secure...my car performed like a champ! Thanks, Sam... I think I've sold my 6' 5" brother to buy a CR-V! More