Bill Kay Honda

Excellent service. Always above and beyond with great communication every step of the way. Notified when vehicle brought in and after initial services given and update. communication every step of the way. Notified when vehicle brought in and after initial services given and update. More

Bill Kay always gives me excellent and quality service whenever I I need something done for my vehicle. I would highly recommend Bill Kay always. whenever I I need something done for my vehicle. I would highly recommend Bill Kay always. More

I was happy they were able to accommodate me when they first opened. The whole visit was just over one hour, as I expected. Courteous and expert service. I've been using them for eight years and am more c first opened. The whole visit was just over one hour, as I expected. Courteous and expert service. I've been using them for eight years and am more comfortable using a dealer for service. More

You’re service department has always been #1! Always so friendly and accommodating even as a walk in! You have no idea how much I appreciate all of you. I was having a rough day but you turned it around! friendly and accommodating even as a walk in! You have no idea how much I appreciate all of you. I was having a rough day but you turned it around! More

Pleased with my sales person, Larry who was very friendly,courteous and helpful. Do feel somewhere between verbal quote of extended warranty price and actual price I was charged that it was a c friendly,courteous and helpful. Do feel somewhere between verbal quote of extended warranty price and actual price I was charged that it was a considerable amount higher. Did not want to spend a long time signing all the final papers but wish I had looked closer at papers I was signing. More

Very personal and professional care was exhibited from start-to-finish.!....My appointment was scheduled for 10:00 a.m. and my vehicle was being cared for at 9:45 a.m.!...The waiting area was clean and ve start-to-finish.!....My appointment was scheduled for 10:00 a.m. and my vehicle was being cared for at 9:45 a.m.!...The waiting area was clean and very relaxing....I was given updates by the service representsative (Kathy) on the progress of the work being done on my vehicle....I left the service area feeling I had never been given such caring consideration....My visit to this dealership really started my day on a positive note! More

Amazing customer service. Great attention to detail. Special Thank You to service dept. Kathy, Sam and Al and all technicians. Appreciate all personal attention to make sure my vehicle is always safe. Special Thank You to service dept. Kathy, Sam and Al and all technicians. Appreciate all personal attention to make sure my vehicle is always safe. More

Never understood why you remove the cabin filter to let me know it’s dirty and don’t bother shaking out some of the obvious trapping before putting it back in. Just leave it. Thx. Also twice 2 different me know it’s dirty and don’t bother shaking out some of the obvious trapping before putting it back in. Just leave it. Thx. Also twice 2 different service clerks came out an proceeded to go over what service my car needed only to find out it wasn’t my car 😳 More

Ordered a key for 2014 crvWaited over 2 weeks, then I Ordered a key for 2014 crv Waited over 2 weeks, then I called to find the key was there but no one has cut it. Wasn't told dealer MUST program the k Ordered a key for 2014 crv Waited over 2 weeks, then I called to find the key was there but no one has cut it. Wasn't told dealer MUST program the key fob. Had to set up another appointment. When I requested service manager the tech was deflecting and wouldn't let me speak to service manager. Not returning. After this vehicle, back to Toyota! More

Sam Rios is a very good service manager. He is helpful and always makes me feel like a valued customer. If I need help with a problem he always gives me good advice. and always makes me feel like a valued customer. If I need help with a problem he always gives me good advice. More