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Bill Kay Honda

Bourbonnais, IL

4.6
1,560 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,560 Reviews of Bill Kay Honda

March 19, 2020

Very respectful of my time. Very accommodating. Problem was corrected quickly. Service rep was very good. Thank you for your help and clear explanation. Thank you again. More

by Clh254
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Mar 20, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

March 19, 2020

My name is Manuel Perez my wife and I just purchased a 2019 Honda pilot Danielle sales lady helped us out with our purchase the customer service was GREAT I want to say the best service stuff there make More

by Manuel
Recommend Dealer
Yes
Employees Worked With
Danielle Williams
Mar 20, 2020 -

Bill Kay Honda responded

Hi Manuel, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Danielle, congratulations on your new Pilot! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 18, 2020

I’ve been going to this dealer for many years & have never been dissatisfied with the work or people. Would recommend them to anyone for sales or service. More

by 1DLONGTIN
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger, Kathleen Omay, Samuel Rios
Mar 18, 2020 -

Bill Kay Honda responded

We are very happy to hear that we continue to provide you with such a positive service experience! We sincerely value your business and look forward to your next visit.

March 17, 2020

My experience in purchasing.a new Honda CR-V was awesome. Bert Tvrz responded to me almost immediately and had the vehicle I picked waiting for me when I arrived at the dealer. I was treated like a rock star More

by sswiatek36
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
Mar 18, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We hope you enjoy your new vehicle.

March 17, 2020

Good folks I needed a tire repair and oil change and got both done quickly and efficiently! Even in the midst of the Covid outbreak, they were able to get me bac More

by MokenaJoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Mar 17, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 15, 2020

Quick and hospitable Needed vehicle that day. Salesman and manager were extremely helpful in the dealership's very hospitable environment. In and out in a tolerable and More

by barbquig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Tierney Mike Tierney, Steve ? Business manager-a very cordial man., Bert Tvrz, Joseph Grzelak, Larry Chouinard
Mar 15, 2020 -

Bill Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Bill Kay Honda. We look forward to having you as one of our valued customers for many more years to come!

March 05, 2020

Bill Kay has a great staff in all areas! Always pleasant! I have been coming to Bill Kay since the 70’s and I believe the same service and salesman!! Of course all the service and sales staff are More

by msmost
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger, Kathleen Omay, Samuel Rios
Mar 05, 2020 -

Bill Kay Honda responded

We are very happy to have provided you with another positive service experience! We sincerely value your business and look forward to your next visit. Bill Kay Honda Team

March 05, 2020

Never had a problem with the service department. I use the app to make my appointment, I pulled into the drive, the garage door opens, I pull in and see the smiling faces of the service advisors waiting t More

by TD
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Mar 06, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We love hearing from long-time customers and look forward to sharing your comments with Samuel and the service staff.

March 05, 2020

Sam in sevice is awesome. I needed new tires ASAP. Flat tire using spare. Called and talked to Sam. He got me in the next morning with a loaner car. Owen and Dalton took ca More

by G.FLAMMOND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen, Dalton, Technicians, Samuel Rios
Mar 06, 2020 -

Bill Kay Honda responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that Sam and the service staff took such good care of you. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!

March 03, 2020

Prompt and Efficient Service We had a recall and you took care of us. Prompt and friendly service. Even showed us how to change settings on doors locking. Thank you! More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lindner, Bert Tvrz, Alan Heimberger
Mar 03, 2020 -

Bill Kay Honda responded

Hi jeff, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

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