
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
Satisfied The job was done quickly, the service ppl were friendly. I have always been happy with the service; it’s why I come back. I like that the car is check The job was done quickly, the service ppl were friendly. I have always been happy with the service; it’s why I come back. I like that the car is checked over. More
Our salesmen and the gentleman who helped us when no longer needed salesman were all awesome. I can see why so many people recommended Bill Kay longer needed salesman were all awesome. I can see why so many people recommended Bill Kay More
Bert was professional and knowledgeable. Steve your finance manager was very helpful also. The dealership was clean and everyone stayed late on Saturday to finish our sale. Thanks again finance manager was very helpful also. The dealership was clean and everyone stayed late on Saturday to finish our sale. Thanks again More
Always have great experiences with Bill Kay Honda. We have been working with Bert for many years. We also want to say the service department is great as well, we have dealt with Alan for many years as we have been working with Bert for many years. We also want to say the service department is great as well, we have dealt with Alan for many years as well. More
A better experience than the leasing. Everything was fine, everyone was a good representative of Honda, but it was still TOO LONG. I don't believe I spent as much time purchasing our home Everything was fine, everyone was a good representative of Honda, but it was still TOO LONG. I don't believe I spent as much time purchasing our home. More
My Experience at this Dealership Contacted Dealership for pricing on a 2020 Honda, was treated great by salesman on the phone and he send an email about a 2019, Brand New, vehicle wit Contacted Dealership for pricing on a 2020 Honda, was treated great by salesman on the phone and he send an email about a 2019, Brand New, vehicle withe the equipment I want and told me if I was interested to come in for an appraisal. I went in on 2/25/2020 and spoke with another salesman as the one I talked with on the phone was off. After taking a Test Drive of the Vehicle and obtaining an appraisal on my Trade-In, I was given a price that I felt was ridiculous. The 2019 Vehicle, Although Never Titled would be considered a Year and a half old. If damaged or stolen an Insurance company would rate it the same. The offered the Manufacturer Rebate of app $1000.00 and took an added $500. of the sticker price. In addition although my Trade-in is in 100% Perfect Condition with very low miles the Trade-in Value was Below Kelly Blue Book by nearly $2000. I explained the deal was about $5000. short of even giving consideration as the 2019 was new, but would be considered 1 1/2 years old the second I drove it off the lot. Needless to say, after 5 Requests for the key to my vehicle to be returned, I left. The manager tried telling me the High Demand for the 2019's resulted in holding the price and I feel that if this were the case, Why do they have numerous 2019's still in stock? Several vehicles were on the showroom floor with reduced sale prices of about $5,00 below MSRP, the answer I received were these were HIGH END and the could reduce them, yer they would do the same for a 2019 Honda SRV. VERY DISAPPOINTED in this experience. More
Courteous service representatives. Able to work our vehicle into their busy schedule, and provided timley feedback on the needed repairs. Maintain a good relationship with our entire family. vehicle into their busy schedule, and provided timley feedback on the needed repairs. Maintain a good relationship with our entire family. More
They handled and resolved my service issue. Worked with Terry, the service manager. He went to great lengths to resolve and repair my vehicle problem. Terry, the service manager. He went to great lengths to resolve and repair my vehicle problem. More
Great dealership. Excellent staff. Helpful. Friendly. It was a great experience. They even called me on the way home to ask about my experience. I would definitely recommend them. was a great experience. They even called me on the way home to ask about my experience. I would definitely recommend them. More
From meeting our salesmen, taking the test drive, closing the deal, finishing with the finance person, our salesman explaining the workings of the interior, to taking possession of the car. It all went quite the deal, finishing with the finance person, our salesman explaining the workings of the interior, to taking possession of the car. It all went quite well. Have no grumbles over any part of it. Look forward to a long friendship with this dealership. More