
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
it was great I have been buying cars and using the service center for many years and have been comploetely safisfied. Everyone is very friendly and helpful. Wi I have been buying cars and using the service center for many years and have been comploetely safisfied. Everyone is very friendly and helpful. Will be back for sure. More
Alan is the best I have been coming to Bill Kay over twenty-five years. The service is just as good as it was when I started. Alan has been my go to man from day one I have been coming to Bill Kay over twenty-five years. The service is just as good as it was when I started. Alan has been my go to man from day one and I thank him for his helpful advice. More
I stopped in with a problem and they got me in right away I live about 20 miles from anything, including this dealership. I was "in town" and experiencing a noise when I tried to start my car. I thought I kn I live about 20 miles from anything, including this dealership. I was "in town" and experiencing a noise when I tried to start my car. I thought I knew it was the starter and didn't want to go home not knowing if it would start. I took a chance and stopped in. Kathleen got me in right away, communicated the problem, got it fixed, and sent me on my way in about an hour. That saved me sooo many hassles. I really appreciate that kind of service!! Thanks Kathleen! More
Thank you to AJ and Kathy for making my experience superb. AJ was super knowledgeable and patient with any and all of my crazy questions. Will def be back! superb. AJ was super knowledgeable and patient with any and all of my crazy questions. Will def be back! More
Excellent customer service and great work. They fixed every problem that I had with my Chevy Traverse and they did it timely and reasonably. I recommend this dealer for working at a high standard. every problem that I had with my Chevy Traverse and they did it timely and reasonably. I recommend this dealer for working at a high standard. More
Even though I live closer to other Honda dealers, I always travel the extra distance to buy my Honda at Bill Kay. I just bought a new minivan and , as always, the process was no pressure and low stress always travel the extra distance to buy my Honda at Bill Kay. I just bought a new minivan and , as always, the process was no pressure and low stress. I truly feel welcome the minute I walk in. Everyone is so friendly and helpful.A very special thanks to Bert for helping me with my new Honda purchase! More
Brought my Mazda in for an oil change without an appointment. Service dept was quick to get my car in. Oil changed and tires rotated for a very reasonable price appointment. Service dept was quick to get my car in. Oil changed and tires rotated for a very reasonable price More
Always have great service! At all visits I have had everyone is very informative, pleasant and has great customer service. Waiting area is also very nice. everyone is very informative, pleasant and has great customer service. Waiting area is also very nice. More
We bought our van from Bill Kay even though we live closer to another Honda dealership and continue to drive to Bill Kay for service needs because of the consistently high level of support we receive f closer to another Honda dealership and continue to drive to Bill Kay for service needs because of the consistently high level of support we receive from the Bill Kay staff. They are courteous, respectful, and manage service visits with transparency and expediency. More
Excellent service as always! Came into the service dept for am oil change and tire rotation. I also had a lost AirPod from winter vacation that was lost in the back row of our Pilot. The service staff to for am oil change and tire rotation. I also had a lost AirPod from winter vacation that was lost in the back row of our Pilot. The service staff took their time and ended up finding it for me! More