
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
The Best There's a Honda dealer one block from my office, but I choose to travel 55 miles to have my van serviced at Bill Kay. The service is the best anywher There's a Honda dealer one block from my office, but I choose to travel 55 miles to have my van serviced at Bill Kay. The service is the best anywhere. Alan, Samuel and Kathleen go far beyond the distance to make sure that customers are satisfied. I and my siblings have purchased 6 vehicles over the years from Bill Kay simply because they are the best! More
Alan Heimberger is a great service advisor. From the moment I made my appointment to the time I paid and left my experience at Bill Kay was excellent. While I waited for the oil change and tire From the moment I made my appointment to the time I paid and left my experience at Bill Kay was excellent. While I waited for the oil change and tire rotation I had a great conversation with Larry Chouinard. The work was done well. I had brought a checklist of additional areas I wanted the tech to look at, such as lubricating the strut towers and CV joints. They were taken care of. I only wish that I had taken time to thank the tech personally. More
Maint. Like the service dept. Do not appreciate the attitude of Kathy O,May. Alan and Sam are very friendly and patient. hey give full information to ques Like the service dept. Do not appreciate the attitude of Kathy O,May. Alan and Sam are very friendly and patient. hey give full information to questions ask of them. More
Excellent Experience (as usual) Bill Kay Honda is a full service dealership. We have bought three Hondas there over the last 15 years. Their service department is manned (and woman Bill Kay Honda is a full service dealership. We have bought three Hondas there over the last 15 years. Their service department is manned (and womanned) by very knowledgeable people. We have always felt good about the work we have had done. More
Always providing great service We own two Honda vehicles, and appreciate the great job the service department provides. This is one of the many reasons we keep bringing our busines We own two Honda vehicles, and appreciate the great job the service department provides. This is one of the many reasons we keep bringing our business back to Bill Kay Honda. More
I spent very little time at the dealership. Much of the work including the price negotiation was done over the phone or through email and texts. I would much rather work that way than spinning my wheels s work including the price negotiation was done over the phone or through email and texts. I would much rather work that way than spinning my wheels sitting at the dealership. Danielle was a star because she knew how to work using my preferred methods of communications. More
not happy with outcome originally told it was $4,000 & said go ahead (even though my car is old with lots of miles).next day told it was ready but it would take another $2,0 originally told it was $4,000 & said go ahead (even though my car is old with lots of miles).next day told it was ready but it would take another $2,000 +. Was not happy if they would have told me it was over $6,000+ in first place i would have junked the car. So now after paying $4,000 still driving around with a car making lots of noise. Not happy ...we have been Honda customers for over 15 years..not sure if ever buy one again ! Again..not very happy customer! More
I am exceptionally pleased with the immediate attention and overall service. It was very stressfull and as soon as my car was in your hands I felt a thousand times better because I knew I was in the best o and overall service. It was very stressfull and as soon as my car was in your hands I felt a thousand times better because I knew I was in the best of hands. More
I had a great experience with Bert he helped me when I didn’t think anyone could! I love my new CRV and with the lease I am saving money and have a great ride! didn’t think anyone could! I love my new CRV and with the lease I am saving money and have a great ride! More